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Jukebox Search Not Working

So for the last two days (7/19/13 and 7/20/13) I have been attempting to search for music to add into my game. I have never has this issue until about two days ago. When i search for what i am attempting to find it says "Searching Please wait" and it will sit there and not bring anything up. I've tried refreshing my browser and seeing as it persisted two days it's not a computer issue on my end. I am running Windows 7 and using Firefox which is currently up to date.
1374368793
Pat S.
Forum Champion
Sheet Author
what keywords? sometimes it will hang if the keyword doesn't exist. I've experienced that once or twice. Example: I just put in the letter Z and it just sits there searching.
I tried searching for Star Wars, then i went back searching some things i had before (Like Battle, Fight, Final Fantasy, Boss and such).
1374372531
Gid
Roll20 Team
Do you have similar problems searching on SoundCloud 's website?
1374373328
Gauss
Forum Champion
Please check your console to see if there is a 503 error when this occurs. You can access the console in Firefox via Ctrl+Shift+K.  - Gauss
Saw it too yesterday before posting my upload question. Figured it was my connection speed. Mine was on chrome
Kristin C. said: Do you have similar problems searching on SoundCloud 's website? Checked and it let me immediately search with no issues. Gauss said: Please check your console to see if there is a 503 error when this occurs. You can access the console in Firefox via Ctrl+Shift+K.  - Gauss Checked for an error and i see nothing notable. :/
1374383642
Gauss
Forum Champion
Noctis , the next time this happens please check your console for an error and let us know. If possible, copy/paste any errors in your console. - Gauss
1374383729
Pat S.
Forum Champion
Sheet Author
@ Noctis : Were you searching only for background music or all music? I tried the Star wars and it showed the searching text for over few minutes but when I changed it to all music and refreshed, I got music in seconds.
Ok I tried it again a few minutes ago and it seemed to start working again. Idk why it wasnt working but whatever the reason being it's back to normal. Sorry for the trouble.
1374388302
Gauss
Forum Champion
Not trouble. If it happens again please post your console log. :) - Gauss
I have been having this problem as well, I got that 503 error you mentioned, I copied it below. Failed to load resource: the server responded with a status of 503 (Service Unavailable) <a href="http://api.soundcloud.com/tracks.json?client_id=bbee575fe431e873910d2a874e0…k,ambiance,ambient,instrumental,orchestral,roll20&amp;filter=streamable&amp;q=Cave" rel="nofollow">http://api.soundcloud.com/tracks.json?client_id=bbee575fe431e873910d2a874e0…k,ambiance,ambient,instrumental,orchestral,roll20&amp;filter=streamable&amp;q=Cave</a>
A 503 "Service Unavailable" error literally means that their service is unavailable. So unfortunately it's not something we have control over. Let's hope it's just a temporary hiccup on their end.
Well, since this is still occurring, I went ahead and disabled the filtering by tags we do in the background. So now it should work for any of the drop-down selections, but they will all return the same results. I'll keep an eye on it and hopefully we can re-enable the filtering soon.
I'm having a sort of similar problem but mine is that it's not showing the add button for the jukebox, I'm not sure why that is and I do have a soundcloud account. Any ideas why the button isn't showing?
1377216467
Gauss
Forum Champion
Kevin, please post a screenshot and go to&nbsp; <a href="http://supportdetails.com/" rel="nofollow">http://supportdetails.com/</a> and post the details except for IP address.&nbsp; - Gauss
1377980238

Edited 1377981043
Here's the screenshot Let's see I'm using Windows 8 operating system, I have 1600X900 resolution, I'm using Chrome 29.0.1547.62, java script is enabled as are cookies, browser size is 1600X799, using 32 bit color depth and the flas version is 11.8.800 I really appreciate the help, as I'm putting together several campaigns and want to use the jukebox feature for it. Looking a bit more at it, it looks like the tab or what not that holds the icons for the various tabs is covering the button but I can't mess with the shape of it at all.
1378003091

Edited 1378003123
Gauss
Forum Champion
It looks like you have a toolbar that may be interfering. Please try to remove the toolbar. It should be under your extensions. If that doesn't work let me know and I can suggest other things you can try.&nbsp; - Gauss
thanks that worked
1378006886
Gauss
Forum Champion
Yup, happy to help. :) - Gauss