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Marketplace Refund?

I purchased the Adventuring Environs: The Frozen north map pack from Ross Evans. None of these tiles line up. The water features and topography do not allow for your to create a single map using them. I've bought a few packs on here and have never seen one like this. It's disappointing and completely useless now. How can I request a refund?
1444595853
Pat S.
Forum Champion
Sheet Author
Sean you will need to email the Devs at <a href="mailto:Team@roll20.net" rel="nofollow">Team@roll20.net</a> about your issue and they will help you.
1444596228
PaulOoshun
Marketplace Creator
Sorry to hear about the disappointment Sean. &nbsp;Looking at the pack it seems like each map is built to be a 20x20 stand alone "encounter" map rather than a piecemeal build-your-own geomorph tile. &nbsp;However I can totally understand how that might not have been clear.
Thanks, guys. I will see what I can do. I wasn't aware what encounter maps were so thanks for filling me in. I'll keep an eye out from now on.
1444604263
Pat S.
Forum Champion
Sheet Author
As your original question has been answered, I will be closing this thread. If you have any more problems please feel free to create a new thread.