Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

Dynamic lighting is causing my browser to crash

1449193307

Edited 1449193378
i have 2 campaigns i'm in, one the dm is a Free account, the other the dm is plus so he could get dynamic lighting. how ever in the second game it runs very slowly and crashes the browser (have tried chrome and FF) is there anything i could to to stop this or am i frelled? throught some testing i know its the dynamic lighting, the dm dosnt want to turn if off (he paid money to use it) so im going to have to leave the game.
Yeah I'm having a hard time with my group too. We're leaving it mostly off these days. Shame really. I think this is likely a combination of graphics drivers and browser behavior. In Chrome you can fiddle around with it. The lighting is canvas, the 3D dice are WebGL.  So open chrome://gpu/ and look at Canvas. If it says Canvas is "Hardware accelerated", you can go to chrome://flags/ and Enable the "Disable accelerated 2D canvas" feature (I know, positive on a  negative, or something, my poor brain), relaunch Chrome, and after that chrome://gpu/ should show that you're using software rendering. Which might fix the crashes, but now of course everything is going to be dog slow. The DM can help with the slow bit a little bit by enabling "only update on drop" and maybe disabling "force line of sight", both of which he'd do on an individual map. You can also see whether updating your graphics drivers does you any good. If you like, I'm willing to test this with you on a lighting-enabled map, only because it'd teach me something about the troubles my own players are facing. I'd love to use dynamic lighting in my campaign, and if I can get closer to figuring out how to do that with a bunch of different hardware out there, I'm all for it.
i would love the help man !
1449246359
Gen Kitty
Forum Champion
Before we dive into the guts of the issue, we're going to need you to do a few things for us, things that sometimes fix issues for users before more extensive troubleshooting is needed. Can you please follow Steps 1-3 of our Solving Technical Issues checklist (confirm you're using the latest non-test version of Firefox or Chrome; turn off all extensions, addons, and anti-virus; and clear your cache) to see if one of those components is causing the problem? We can only help if we can recreate your issue, so it is important that you follow each step. If doing that fixes the issue, just let us know. Otherwise, move on to Step 4 , and we'll need all that information to further assist you.
I used to run into a similar issue and thought it was Dynamic Lighting. It turned out to be the images I loaded into each map. My custom tokens were around 1Mb each and my maps averaged 20Mb. 
i think a lot of my problems is my terriable computer