New problems after "stuck in loading screen" solution

Yesterday I got my issue with the loading screen solved, but now I got two new problems: I can't use the video-sound chat (I don't see the others or me as an "grey avatar", and I can listen them or talk) Also, one of my players couldn't log in the website, so he had done another acount (with the same e-mail adress), could be this an error?

It's like the video/audio system didn't work (I enter in the game, and I don't see our avatars as "grey avatar" (the avatar by default if you don't have a cam), I see our custom avatars. And of course, I can't hear them or talk to them.

Yes, I did twice and tried just "voice" (because we don't use cams) and also "video+voice" in both "transmit" and "receive"

Yes, I did twice and tried just "voice" (because we don't use cams) and also "video+voice" in both "transmit" and "receive"

Yes, TokBox worked always fine to me before I got the problems with the loading screen I don't get the flash window that asks me for permission, it's like the TokBox doesn't try to work

I will try this Thursday, thank you!

What information do you exactly need? There is a lot of stuff there o.o!

What information do you exactly need? There is a lot of stuff there o.o! Basically any of the lines in the "Console" section that deal with OpenTok would be a useful jumping off point. We can sift through there looking for errors.

There is A LOT of stuff, I attach all the info onto a txt file, I don't know if this is all you need o.o

btw, I heard that my problem can be related to an googletalkpuglin.exe issue, I don't know if this info can help

Just wanted to say that my problem was solved thanks to this post: <a href="http://community.roll20.net/discussion/397/videovoice-chat-tokbox-problems-check-here/p1" rel="nofollow">http://community.roll20.net/discussion/397/videovoice-chat-tokbox-problems-check-here/p1</a> If someone is reading this discussion, should go there and find a solution. My solution was at first pass the tokbox scan (changing the quantity of memory that I allowed to store in my computer) and disabling the chrome flash version (letting just the OS flash). Hope it helps! This discussion should be closed, btw :)