Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

Sound bug when opening windows inside roll20

1451782793

Edited 1451782849
Whenever I try to edit a character sheet or put out a deck of cards and various other things that open windows inside roll20 my sound bugs out and becomes really loud and I can hear myself super loud also. Haven't been able to find any posts about this either. I'm using a logitech HD webcam (not sure the model) and I have a desktop logitech mic which I have tried using the webcam mic and the desktop mic and the issue happens with both. I also clear my internet cache minimum once a day with ccleaner.
No one?
1451942932
Gen Kitty
Forum Champion
That's an interesting bug, let's see if we can isolate what is going on :) First off, would you please follow Steps 1-8 of our Audio Visual Issues checklist to see if one of those components is causing the problem?  Some steps may not seem apply to your specific situation, but we can only help if we can recreate your issue, so it is important that you follow each step. If doing that fixes the issue, just let us know.  Otherwise, move on to Steps 2 and 3 of our standard Troubleshooting guide, and if you're willing try a different browser to see if that's the issue.  As before, if one of these steps fixes your problem please let us know. However, if you've reached this point and the issue still presents, move on to Step 4 of our standard Troubleshooting guide, and we'll need all that information to further assist you, especially the console log.