Dynamic Light - Black Screen to players

Hello, Help please. Thanks in advance. (Not sure if I'm posting this in correct area) I'm have a Pro account and am using Chrome on Win 7.  I started setting up Dynamic Lighting for part of my dungeon for players and all the players see is a black screen. I tested it myself in player mode and I get the black screen as well. I've gone through as many videos as I can view, run all the trouble shooting steps listed elsewhere and still nothing. I'm at a complete loss as to why all players can  see is the black screen of a map. I know the tokens are set up correctly and the page settings are as they are supposed to be but no one in player mode can see anything. Any help would be appreciated as we were really looking forward to dynamic lighting. Would really hate to have to fall back to clunky fog of war with slow reveal.

Do you have any tokens that are emitting light ? If there is none then all there will be seen is blackness.

Yeah I checked that. I have both All Players See Light and Has Light checked. Still nothing.

The only thing I can think of, before you post a console log, is to ask this question. Have you checked to make sure the Fog of War is not enabled? If it is not then I guess we will need your console log from when you are in the game.

Yep had checked that too, like I said, went through all the troubling shooting steps I could find before posting here. OK, not that I have a clue what it's saying but here is the console log right after I started up the game this morning. I, of course, can see everything but player mode still shows black according to one of the players. Web Browser = Chrome&nbsp; Browser Version =&nbsp;Version 48.0.2564.97 m (says it's latest version) Operating System = Windows 7 If Javascript is enabled = Yes, as far as I know Your anti-virus software = Avast (up to date and a paid version) Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net https://*.googlesyndication.com <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> https://*.googlesyndication.com <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> https://*.googlesyndication.com <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> https://*.googlesyndication.com https://*.firebaseio.com https://*.googlesyndication.com https://*.opentok.com https://*.googlesyndication.com <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-jQDVPbfLBnVA8b2anaX5OWt5gmYDUvOD0EcgL2tjhO8='), or a nonce ('nonce-...') is required to enable inline execution. app.roll20.net/:13 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net https://*.googlesyndication.com <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> https://*.googlesyndication.com <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> https://*.googlesyndication.com <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> https://*.googlesyndication.com https://*.firebaseio.com https://*.googlesyndication.com https://*.opentok.com https://*.googlesyndication.com <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-Tbd6rJvOw8vdjztA7tHGa3QeYN3L4e+0VDdY+tOnru0='), or a nonce ('nonce-...') is required to enable inline execution. app.js?1454343605:29 70 app.js?1454343605:30 TOUCH SUPPORTED: false app.js?1454343605:30 USING WEBGL ACCELERATION... app.js?1454343605:30 WEBGL STARTUP SUCCESS app.js?1454343605:25 select app.js?1454343605:25 Switch mode to select app.js?1454343605:40 Initializing new dice engine with randomness... app.js?1454343605:40 Using random entropy app.js?1454343605:43 Compiling sheet... app.js?1454343605:43 Found rolltemplate: attacks app.js?1454343605:43 Found rolltemplate: general app.js?1454343605:43 Found webworker script app.js?1454343605:43 Finding sheet rolls... app.js?1454343605:45 window resize app.js?1454343605:30 Final set zoom! app.js?1454343605:30 UPDATE GL SIZE! app.js?1454343605:30 Final set zoom! tutorial_tips.js:7 tuts loaded app.roll20.net/:1 Mixed Content: The page at '<a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a>' was loaded over HTTPS, but requested an insecure image '<a href="http://imgsrv.roll20.net/?src=i.imgur.com/I7XAra9.png" rel="nofollow">http://imgsrv.roll20.net/?src=i.imgur.com/I7XAra9.png</a>'. This content should also be served over HTTPS. sheetsandboxworker.js?20150125:182 Starting up WEB WORKER VM38:325 -=&gt; TheAaronSheet v0.2.0 &lt;=- [Thu Nov 26 2015 02:41:50 GMT-0500 (Eastern Standard Time)] app.js?1454343605:36 Final page load. app.js?1454343605:45 Refresh jukebox List! app.js?1454343605:35 Auth'ed. app.js?1454343605:35 Go post auth! app.js?1454343605:35 initial setup app.js:45 Refresh jukebox List! app.js:35 Got players value... app.js:35 joining game... app.js:34 Player -K3IcbXSb0Ka7vPcOrjl is offline... app.js:34 Global Volume: 100=1 app.js:34 Player -K3IcxljHofqqBXm0h0A is offline... app.js:34 Player -K3h-R4h-AFlb-1ndqS9 is offline... app.js:34 Player -K4PfaOilfvFZ07x3EBl is offline... app.js:34 Player -K5IyB9fEKQnqmegTiBV is offline... app.js:34 Player -K7wYe9p8Zth_ZcZvrBJ is offline... app.js:34 Player -K8_i_2GidlPE4FKbqdd is offline... app.js:34 Player -K9Jnf4qGXcB6cDV1lh7 is offline... app.js:34 Player -K9JpUBt0MrF30qKREmV is offline... app.js:35 Deferred finish joining... app.js:29 Firebase Online 3app.js:33 Full load page! app.js:35 We have 3 pages app.js:38 refershing page listings! app.js:35 handle page changes app.js:35 false app.js:35 init active page! app.js:33 activate page! app.js:33 FULLY ACTIVATE VIEWS FOR PAGE. app.js:36 Scan for new plays! app.js:33 Graphics: 3 app.js:33 Paths: 0 8app.js:29 new caster! app.js:32 Do refresh link cache! app.js:33 Reorder by ZORDER app.js:38 refershing page listings! app.js:43 Refresh Journal List! app.js:43 Search took 183ms app.js:42 initiatlizing video chat app.js:42 Connecting to WebRTC app.js:45 Refresh jukebox List! app.js:32 Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/1491" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/1491</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/1491" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/1491</a>... app.js:33 Reorder by ZORDER app.js:32 setting src app.js:42 Connected to session app.js:42 Someone just connected. app.js:42 It's us? app.js:30 Final set zoom! app.js:30 Array[2] app.js:30 UPDATE GL SIZE! app.js:30 Debounced init page! app.js:35 init active page! app.js:38 refershing page listings! 2app.js:29 new lamp app.js:45 window resize app.js:30 Final set zoom! app.js:30 Array[2] 2app.js:30 UPDATE GL SIZE! app.js:30 Final set zoom! app.js:30 Array[2] app.js:30 UPDATE GL SIZE! app.js:30 Debounced init page! app.js:35 init active page! app.js?1454343605:38 refershing page listings!

I just want to chime in that I seem to be having a similar or related problem:&nbsp; <a href="https://app.roll20.net/forum/post/2916709/tokens-c" rel="nofollow">https://app.roll20.net/forum/post/2916709/tokens-c</a>... I can get players to see more than a black screen, but only if their tokens are emitting light. All other light sources are invisible to them, and this is only the case when "Enforce Light of Sight" isn't checked.

Carlo, as similar-seeming issues can have vastly different causes, would you please start a new thread here in Bug Reports, and run t least one of your players through Steps 1-3 of our Solving Technical Issues checklist (confirm you're using the latest non-test version of Firefox or Chrome, and swap browsers briefly; turn off all extensions, addons, and anti-virus; and clear your cache) to see if one of those components is causing the problem? We can only help if we can recreate your issue, so it is important that you follow each step. If doing that fixes the issue, just let us know. Otherwise, move on to Step 4 , and we'll need all that information, especially the console log from table-load through moving some of the errant tokens around, to further assist you.

OK, after an exhausting amount of time (chuckles lightly), I've gone through all the steps again myself and discovered that three things occur. First is, if I turn on global illumination, about half the time the player side of things turns completely black. No explanation as to why, it just happens. Since I don't actually need that I have left it off. Second is that it helps to have top-down tokens instead of just pic in the avatar slot. I find this resolved half of the player issues, though &nbsp;it did take me a bit to figure out that both I as GM and they as players needed to be listed on the control of token in order for it to perform correctly. And lastly, and this part is for consideration and further investigation for the devs, I found that having more then one monitor has a minor impact. If viewing it with an older square monitor there was no issue, but when the second monitor is an LCD wide screen it tends to get a bit dodgy on token movement. On the &nbsp;other hand if the second monitor is an LED the tokens move smoothly and dynamic lighting works just fine save that global illumination thing. In any case, my issue has been resolved to my satisfaction. Thank you for your &nbsp;time and efforts.

Kal Jaxa said: In any case, my issue has been resolved to my satisfaction. Thank you for your &nbsp;time and efforts. Thank you for your own efforts and the excellent bug report! I'll mark this thread as Resolved and close it. Please don't hesitate to open a new thread if more issues crop up in the future.