Hi, I suppose I'm submitting a formal bug report now. So, what exactly happens is that when I enter a game in roll20 that has voice activated, or activate voice in a game that previously did not have it activated, Firefox crashes. This only happens if there is at least one other person in the game at the time, because the voice chat functionality does not appear to activate if there is only one person in a game. I do not activate video because I do not have a camera, so I don't think that is the issue. I cleared my cache as instructed and that did not solve the issue. The TokBox Connectivity Doctor's tests all gave me the message 'successful'. My bandwidth: <a href="http://www.speedtest.net/result/5092587125.png" rel="nofollow">http://www.speedtest.net/result/5092587125.png</a>
Operating System
Windows Windows NT 10.0
Screen Resolution
1920 x 1080
Web Browser
Firefox 44.0
Browser Size
1920 x 971
Color Depth
24 bit
Javascript
Enabled
Flash Version
20.0.-1
Cookies
Enabled My antivirus software is Avast, but I don't think it is at fault because its Firefox add-on is disabled. Otherwise, my only add-ons are NoScript are EPUBReader. Everything to do with Roll20 is whitelisted in NoScript. Disabling these add-ons did not solve the issue. Interestingly, I only began to have this problem after I installed a new graphics card, an EVGA GeForce GTX 960. But, as I said before, I do not activate video in Roll20, so I do not see how that could be at fault. The crash report is as follows: AdapterDeviceID: 0x1401 AdapterDriverVersion: 10.18.13.6175 AdapterSubsysID: 29663842 AdapterVendorID: 0x10de Add-ons: %7B73a6fe31-595d-460b-a920-fcc0f8843232%7D:2.9.0.4,%7B5384767E-00D9-40E9-B72F-9CC39D655D6F%7D:1.5.0.8,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:44.0.2 AsyncPluginInit: 0 AvailablePageFile: 12713426944 AvailablePhysicalMemory: 5508304896 AvailableVirtualMemory: 2861101056 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 58785792 BreakpadReserveSize: 67108864 BuildID: 20160210153822 CrashTime: 1455680313 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 GraphicsCriticalError: |[0][GFX1-]: GLContext is disabled due to a previous crash.|[1][GFX1-]: GLContext is disabled due to a previous crash.|[2][GFX1-]: GLContext is disabled due to a previous crash.|[3][GFX1-]: GLContext is disabled due to a previous crash.|[4][GFX1-]: GLContext is disabled due to a previous crash.|[5][GFX1-]: GLContext is disabled due to a previous crash. InstallTime: 1455315516 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x1401, AdapterSubsysID: 29663842, AdapterDriverVersion: 10.18.13.6175 DWrite? DWrite+ D2D1.1? D2D1.1+ D2D? D2D1.1V? D2D1.1V+ D2D+ D3D11 Layers? D3D11 Layers+ WebGL? EGL? EGL+ GL Context? GL Context- WGL? WGL- WebGL- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 312 StartupTime: 1455680024 SystemMemoryUsePercentage: 35 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20160210153822","version":"44.0.2","vendor":"Mozilla","platformVersion":"44.0.2","xpcomAbi":"x86-msvc","hotfixVersion":"20160128.01"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8141,"virtualMaxMB":4096,"cpu":{"count":8,"cores":4,"vendor":"GenuineIntel","family":6,"model":58,"stepping":9,"l2cacheKB":256,"l3cacheKB":8192,"speedMHz":3410,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"installYear":2015},"hdd":{"profile":{"model":"ST31000524AS","revision":"JC4B"},"binary":{"model":"ST31000524AS","revision":"JC4B"},"system":{"model":"ST31000524AS","revision":"JC4B"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"adapters":[{"description":"NVIDIA GeForce GTX 960","vendorID":"0x10de","deviceID":"0x1401","subsysID":"29663842","RAM":2048,"driver":"nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um","driverVersion":"10.18.13.6175","driverDate":"1-22-2016","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.1"}}},"isWow64":true},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"telemetryEnabled":false,"isInOptoutSample":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtab.url":"<user-set>","browser.newtabpage.enabled":false,"browser.newtabpage.enhanced":false,"browser.search.suggest.enabled":false,"browser.startup.homepage":"<user-set>"},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true},"profile":{"creationDate":16262},"addons":{"activeAddons":{"{73a6fe31-595d-460b-a920-fcc0f8843232}":{"blocklisted":false,"description":"Extra protection for your Firefox: NoScript allows JavaScript, Java (and other plugins) only for tru","name":"NoScript","userDisabled":false,"appDisabled":false,"version":"2.9.0.4","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16262,"updateDay":16843,"signedState":2},"{5384767E-00D9-40E9-B72F-9CC39D655D6F}":{"blocklisted":false,"description":"Read EPUB files just in the browser. No installation of additional software needed.","name":"EPUBReader","userDisabled":false,"appDisabled":false,"version":"1.5.0.8","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16262,"updateDay":16847,"signedState":2}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"44.0.2","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":16240,"updateDay":16842},"activePlugins":[{"name":"AdobeAAMDetect","version":"1.0.0.0","description":"A plugin to detect whether the Adobe Application Manager is installed on this machine.","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-adobeaamdetect"],"updateDay":16654},{"name":"Adobe Acrobat","version":"15.10.20056.36345","description":"Adobe PDF Plug-In For Firefox and Netscape 15.10.20056","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf","application/vnd.adobe.pdfxml","application/vnd.adobe.x-mars","application/vnd.fdf","application/vnd.adobe.xfdf","application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"],"updateDay":16787},{"name":"WacomTabletPlugin","version":"2.1.0.2","description":"Plugin for Wacom tablets.","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-wacomtabletplugin"],"updateDay":15483},{"name":"Google Update","version":"1.3.29.5","description":"Google Update","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-vnd.google.update3webcontrol.3","application/x-vnd.google.oneclickctrl.9"],"updateDay":16841},{"name":"NVIDIA 3D VISION","version":"7.17.13.6175","description":"NVIDIA 3D Vision Streaming plugin for Mozilla browsers","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/mozilla-3dv-streaming-plugin"],"updateDay":16823},{"name":"NVIDIA 3D Vision","version":"7.17.13.6175","description":"NVIDIA 3D Vision plugin for Mozilla browsers","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["image/jps","image/pns","image/mpo"],"updateDay":16823},{"name":"Nexon Game Controller","version":"1.0.1.2","description":"Nexon Game Controller","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-npnxgame-us","application/x-npnxminfo-us"],"updateDay":16362},{"name":"Java(TM) Platform SE 8 U25","version":"11.25.2.18","description":"Next Generation Java Plug-in 11.25.2 for Mozilla browsers","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-java-applet","application/x-java-bean","application/x-java-vm","application/x-java-applet;version=1.1.1","application/x-java-bean;version=1.1.1","application/x-java-applet;version=1.1","application/x-java-bean;version=1.1","application/x-java-applet;version=1.2","application/x-java-bean;version=1.2","application/x-java-applet;version=1.1.3","application/x-java-bean;version=1.1.3","application/x-java-applet;version=1.1.2","application/x-java-bean;version=1.1.2","application/x-java-applet;version=1.3","application/x-java-bean;version=1.3","application/x-java-applet;version=1.2.2","application/x-java-bean;version=1.2.2","application/x-java-applet;version=1.2.1","application/x-java-bean;version=1.2.1","application/x-java-applet;version=1.3.1","application/x-java-bean;version=1.3.1","application/x-java-applet;version=1.4","application/x-java-bean;version=1.4","application/x-java-applet;version=1.4.1","application/x-java-bean;version=1.4.1","application/x-java-applet;version=1.4.2","application/x-java-bean;version=1.4.2","application/x-java-applet;version=1.5","application/x-java-bean;version=1.5","application/x-java-applet;version=1.6","application/x-java-bean;version=1.6","application/x-java-applet;version=1.7","application/x-java-bean;version=1.7","application/x-java-applet;jpi-version=1.8.0_25","application/x-java-bean;jpi-version=1.8.0_25","application/x-java-vm-npruntime","application/x-java-applet;deploy=11.25.2","application/x-java-applet;javafx=8.0.25"],"updateDay":16447},{"name":"Java Deployment Toolkit 8.0.250.18","version":"11.25.2.18","description":"NPRuntime Script Plug-in Library for Java(TM) Deploy","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/java-deployment-toolkit"],"updateDay":16447},{"name":"Shockwave Flash","version":"20.0.0.306","description":"Shockwave Flash 20.0 r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":16842}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.5.3","userDisabled":false,"applyBackgroundUpdates":1},"gmp-eme-adobe":{"version":"15","userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} Theme: classic/1.0 Throttleable: 1 TotalPageFile: 17126023168 TotalPhysicalMemory: 8536088576 TotalVirtualMemory: 4294836224 URL: <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> User32BeforeBlocklist: 1 Vendor: Mozilla Version: 44.0.2 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP TCPv6 Service Provider : 2 : 1 : RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP UDPv6 Service Provider : 2 : 2 : RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll Hyper-V RAW : 2 : 1 : useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.
