API Issues (Feb 21)

If you're currently experiencing issues with the API, please do the following: If you're a GM of an affected game, locate that game's API Scripts page and hit the Save Scripts button. If this does not appear to solve the issues that you are experiencing, please let us know. Locate the games details page of your affected games and provide us with links to those games. Those links should look like: <a href="https://app.roll20.net/campaigns/details/123456/" rel="nofollow">https://app.roll20.net/campaigns/details/123456/</a> If some of your games are affected and others are not, please provide us with links to both. Thank you.

I've re-saved my scripts several times, but they aren't executing: <a href="https://app.roll20.net/campaigns/details/711625" rel="nofollow">https://app.roll20.net/campaigns/details/711625</a>

DeOndre E. said: I logged on this morning to find that none of my API scripts for one of my games are triggering. I went to the API page to possibly restart it, and it reads like everything is normal. Everything has been working fine for weeks, but suddenly I get nothing. I disabled all the scripts and tried each one individually, though to no avail. Even copied the game over and reinserted the API one by one, still didn't work. The only thing different about this game, is that it's using the new OGL 5e character sheets & compendium. Looking for a solution.

Jan-Niklas H. said: Hello there! My Group and myself have found ourselves being unable to Play due to the same Problem. We are using the Edge of the Empire dice roller, and have the same Problem. No Errors in the API, everything Looks like it should work. I also disabled the script, reenabled it, but nothing happend.

Kevin said: Can confirm that the API is generally unresponsive... seems like someone might need to give it a boot to get it going again.

Thomas C. said: Also not working for me.

Encartrus said: Having a strange new problem today: Your scripts are currently disabled due to an error that was detected. Please make appropriate changes to your scripts and click the "Save Script" button and we'll attempt to start running them again. More info... For reference, the error message generated was: Error downloading scripts (probably no scripts exist for campaign.) This started at 1:30 pm today on my Falleron Setting campaign, I only have one API script (powercards) and it remains untouched from the past 7 months. It was working fine during that 7 months and through this morning, now it won't load at all. It appears to hang on "Spinning up new sandbox" upon hitting "Save" to reset. Trying to enable/disable gets the error message above. My game session is set for tonight at 6:30pm, so any haste possible in looking into this is appreciated! Encartrus said: To follow up with this, one in 20 attempts to save causes it to fix, but it will then break at random later on. It is back up at the moment, but has done this two or three times since 1:30. Getting the responses of the powercards upon use is very sluggish (minute+ delay between macro click and display). Any suggestions on how to fix (or when the issue might be resolved) would be greatly appreciated! Encartrus said: When it crashes we get this error message: Your scripts are currently disabled due to an error that was detected. Please make appropriate changes to your scripts and click the "Save Script" button and we'll attempt to start running them again. More info... For reference, the error message generated was: There was an error communicating with the QuantumRoll server.

Save script is not working for me either. Full details of the problems leading up to this point can be found here: <a href="https://app.roll20.net/forum/post/2995792/error-do" rel="nofollow">https://app.roll20.net/forum/post/2995792/error-do</a>... Presently it just hangs on spinning up new sandbox (this has been ongoing since about 1:30 pm today). Edit: Oh, hey there is the post. Neat.

Wandler said: I just began to get the following error message: Error downloading scripts (probably no scripts exist for campaign.)Scripts do exist. Edit: And as sudden as it happened - the error is gone again. Wandler said: It is on the main and as sudden as the error occured it is gone again. Wandler said: Ok. It happens reproduceable (I am not sure if it just happens because the server currently has hiccups): There was an error communicating with the QuantumRoll server I get this error everytime I run my own "Shadowrun.js" script (function: HandleSprint) in campaign 647721. Shadowrun.js: <a href="https://gist.github.com/anonymous/28ddcb6baef3de58" rel="nofollow">https://gist.github.com/anonymous/28ddcb6baef3de58</a>... The first time I press the button which starts this handleSprint everything works fine. The function always takes quite a while to process (there is a noticeable delay until the sendChat is processed) and now when I press it twice (or sometimes more often) I do get "There was an error communicating with the QuantumRoll server". And I get the Error downloading scripts (probably no scripts exist for campaign.) Error for quite a while after that. So either currently the server has some problems or something is completly fucked up with one of the Edit 2: Even if I disable my own script (all others have been unchanged and worked for quite a while) it takes forever to spin up a new sandbox. Edit 3: I disabled my own script and just tried a to use TokenNameNumber and it also caused the downloading scripts error. So I assume it is something with the server and not with one of the scripts in particular (or both).

GenKitty said: Jan-Niklas H. said: Hello there! My Group and myself have found ourselves being unable to Play due to the same Problem. We are using the Edge of the Empire dice roller, and have the same Problem. No Errors in the API, everything Looks like it should work. I also disabled the script, reenabled it, but nothing happend. <a href="https://app.roll20.net/campaigns/details/916562/" rel="nofollow">https://app.roll20.net/campaigns/details/916562/</a>

Thanks, Jan-Niklas H. !

My campaign:&nbsp;<a href="https://app.roll20.net/campaigns/details/823216/" rel="nofollow">https://app.roll20.net/campaigns/details/823216/</a>

That seems to have done it here, getting solid response times and no error so far. I'll report back later if there are any other issues.

Restarting the server worked for our game, thank you &lt;3

Looks like mine is up and running again as well, thanks.

My campaign:&nbsp; <a href="https://app.roll20.net/campaigns/scripts/647721" rel="nofollow">https://app.roll20.net/campaigns/scripts/647721</a> is runing again as well. I hope I don't break something again if it was me :). The response time is also better again, as I had noticed a visible lag between button click and asynchronous sendChat result. Hope it stays that way. Best Wishes

Have problems with API as well. Playing Age of Rebellion and use the char sheets and dices api. We have been playing for ca 6 month without problem. It just started recently.&nbsp;

Hi, Magnus A. What seems to be the problem you're experiencing? Also, could you please follow the steps outlined in this thread's first post?

I've only had issues when I opened another browser tab to resave the scripts or used the back button on the browser. I always resave before a game because they either timed out or I get a message there was an error but the error message is blank. Sometimes it seems to hang when restarting sandbox but by the time I click back through the link at the top and join game, the scripts USUALLY work. When I see the screen below, I know they are working but curiously, it only shows one script in the sandbox but I use two and when saving the second one it shows as the first. (see below)

Any current issues right now with the API Server? &nbsp;I'm getting "Spinning up new Sandbox" and that's it when the Campaign loads. &nbsp;Nothing is loading at this point. &nbsp;been about 5 minutes since I started the Campaign. &nbsp;I have a game tonight at 10:00PM EST so I'm glad I'm catching it now.

Josh Stotz said: Any current issues right now with the API Server? Some issues with the API were reportedly fixed a few minutes ago . Note that someone has to be in-game for the API sandbox to spin up; please try pressing the Save Script button while you are in-game, and let us know whether the sandbox is still unable to spin up. Thank you.

It's working now. &nbsp;It was not spinning up for a few minutes, however, it's good now. &nbsp;Thanks!