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Players can't move their tokens

I'm GMing a game, and I've assigned the tokens to the appropriate users, checked that the tokens are on the correct layers, I'm using Chrome, I disabled all addons and extensions and antivirus software, and I've cleared my cache. I can interact with all the tokens, but none of my players can. They can draw and zoom and everything, and they can see their characters in their journals, and drag their avatar picture onto the map and move them around, but not their tokens. As a workaround, I made their characters' avatar picture the same as their token which lets them put that out and move it, but I have to resize it so it's the right size for the map. But there should be an easier way to allow them to control their tokens.  Here's my computer settings: Browser: Chrome 49.0.2623.75 Operating System: Windows Windows NT 10.0 Javascript: enabled Antivirus: Avast Free Antivirus - version 10.3.2225 I can't give a console log because none of my players are currently online to test with me, and these issues were discovered last night. Plus, my computer seems to be able to do everything flawlessly, it's only the players who cannot interact with their tokens. I'm completely at a loss on what to do. Any help is appreciated, thank you!
Since you already replied here:&nbsp;<a href="https://app.roll20.net/forum/post/3079740/cannot-interact-with-tokens" rel="nofollow">https://app.roll20.net/forum/post/3079740/cannot-interact-with-tokens</a> let's go ahead and just discuss this there so we're all in one place. Thanks!