
You've heard it before from more than one but I've tried the solutions you have offered on your troubleshooting page and I'm still unable to get rid of old files. I'm currently at 87/100 MB and I would venture that there is likely 20 MB in files I have attempted to delete that will not do so. Furthermore, the default files provided in the jukebox *did* delete which is something I did not want to happen. I am using Google Chrome Version 48.0.2564.116 My operating system on one computer is Windows 7 on the other is Windows 8.1 (they are networked) I'm not sure if Javascript is enabled but I think it is. Anti-virus software is Windows Defender/Malwarebytes Ad Block is the only extension I use I have tried turning the extension on and off, I have tried emptying my browser cache (both of them), all the things you recommend, I have tried. Please help.