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Character tabs stalling/crashing

1457548227
Melanie P.
Marketplace Creator
I was hoping it was related to server load, but it appears now that it isn't. Every time I try to click a Character Sheet tab (or Attributes and Abilities tab) it lags like crazy, to the point that Chrome asks if I want to kill it. If I tell Chrome to wait a couple times, it will eventually load. It is the same whether or not I set the window to pop out, with the exception that Chrome doesn't know it's lagging or ask to kill it if it isn't in its own window, and it seems to lag for less time. I had a game hiatus for a couple months from Christmas time until a couple weeks ago; the Pathfinder sheet seems to have been heavily updated since then. Is there some way I can roll back the sheet to use a previous version so that Roll20 is usable? Or is this unrelated to the updates, and is there some kind of other thing I can be doing on my end? Chrome 49.0.2623.87 m (64-bit) Windows 10 (64-bit) Thanks for reading / helping :)
1457557505
Phil B.
Forum Champion
Sheet Author
I'm sorry to hear that you're having issues with the site. Could you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!
1457564784

Edited 1457564822
vÍnce
Pro
Sheet Author
Melanie P. said: I had a game hiatus for a couple months from Christmas time until a couple weeks ago; the Pathfinder sheet seems to have been heavily updated since then. Is there some way I can roll back the sheet to use a previous version so that Roll20 is usable? Or is this unrelated to the updates, and is there some kind of other thing I can be doing on my end? The changes that have been made to the PF sheet "should" actually perform better now since nearly all of the auto-calculated attributes have been moved into sheet worker javascript. Pro subscribers can always use an older version of the sheet by going thru the history of the sheet on github and doing a custom install of the htm and css. &nbsp;The last version of the sheet before sheet workers would be 11/12/15' for htm:&nbsp; <a href="https://github.com/Roll20/roll20-character-sheets/" rel="nofollow">https://github.com/Roll20/roll20-character-sheets/</a>... and 11/8/15' for css:&nbsp; <a href="https://github.com/Roll20/roll20-character-sheets/" rel="nofollow">https://github.com/Roll20/roll20-character-sheets/</a>...
1457575449
Melanie P.
Marketplace Creator
Thank you both for your help!! I find it still lags a while in Firefox for some unknown reason, but it's working properly in Chrome since I disabled the extension Emoji Input by EmojiStuff.com (just in case anybody has this identical problem). I have no idea why it was screwing it up, but it's fixed now. Fortunately I can live without seeing deluxe poo.&nbsp;💩 Thanks for all the work you've done on the sheet, Vince! It's fantastic to have, and as a GM I use that handy NPC tab ALL the time. I'm not very script-savvy though; if I were to downgrade it (unlikely at the moment) would all the player data still be there?
1457576793
vÍnce
Pro
Sheet Author
Melanie P. said: Thank you both for your help!! I find it still lags a while in Firefox for some unknown reason, but it's working properly in Chrome since I disabled the extension Emoji Input by EmojiStuff.com (just in case anybody has this identical problem). I have no idea why it was screwing it up, but it's fixed now. Fortunately I can live without seeing deluxe poo.&nbsp; Thanks for all the work you've done on the sheet, Vince! It's fantastic to have, and as a GM I use that handy NPC tab ALL the time. I'm not very script-savvy though; if I were to downgrade it (unlikely at the moment) would all the player data still be there? Thanks for the compliments, but I'm just one cog in the PF gear box. &nbsp;;-) Attributes are retained regardless of the sheet used, so you wouldn't loose any data. &nbsp;However, if there were newer attributes used that didn't exist for a previous version, the sheet would have know idea about them. &nbsp;This may cause some issues... best to test things out by creating a copy of your game and then changing the sheet to custom, use the code from November, and have a go. &nbsp;Good luck. &nbsp;BTW, I would encourage you to stick with the latest version since we try to keep improving it. &nbsp;There have been too many improvemnts to list since November... &nbsp;Cheers