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Troubleshooting for android app

1459191657
James
Sheet Author
The post about troubleshooting roll20 before reporting a bug is focussed on PC versus the apps. Are there any standard steps we can take before submitting bugs in the app?
1459198669
Phil B.
Forum Champion
Sheet Author
I'm not sure I'm understanding the question. You can always post your issues here for either the app or the browser or the tablet browser version, if that's what you're asking.
1459205820
James
Sheet Author
Well, it's useful to know that I can pop bug reports for all 3 here, however let me be more explicit. In the message about posting a bug report it gives the four steps for checking issues with the browser version, i.e. clear the cache, disable plugins, check the browser updates, check the console. There's no equivalent for the android app, e.g. things like clear app cache, reboot phone/tablet, reinstall the app, or whatever.  I was wondering if there were any quick steps like this that might resolve issues I've been having before I start logging (even more) bug reports! :P Thanks!
1459284331
Phil B.
Forum Champion
Sheet Author
No, we don't have any "official" steps to try. Basically everything you said would be the stuff that I would suggest anyways.