Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

Storage Function not lowering below 97mbs

So, I use this site a lot, and I am a Free Member. So I go to delete space Often. However no matter how much I delete recently.. it only goes down to about 97 mbs/100 mbs... I know at this rate it's not my storage filling up because I've deleted entire games worth of content and it still won't go below 97mbs. Please help?!?!
1460832624
Pat S.
Forum Champion
Sheet Author
Can you explain the steps you take to delete your art assets just to be sure you are not missing any steps? Wiki page about deleting assets says To free up space in your quota, access the Art Library icon from the Sidebar in your game. Select the star icon next to the search box. This will take you to Your Library.Click the red trash can icon next to the image(s) you'd like to remove. The system will prompt you prior to deleting the data to confirm that you wish to continue. This is help us understand if we need to start the troubleshooting guide or not.
Pat S. said: Can you explain the steps you take to delete your art assets just to be sure you are not missing any steps? Wiki page about deleting assets says To free up space in your quota, access the Art Library icon from the Sidebar in your game. Select the star icon next to the search box. This will take you to Your Library.Click the red trash can icon next to the image(s) you'd like to remove. The system will prompt you prior to deleting the data to confirm that you wish to continue. This is help us understand if we need to start the troubleshooting guide or not. That is exactly how I do it. Only I select them in mass.
1460835715
Pat S.
Forum Champion
Sheet Author
Ok that might be the problem. If you select over (30 I think) a certain amount the assets do not get deleted. It is a known bug. Try deleting just 10 and see if that works.
Pat S. said: Ok that might be the problem. If you select over (30 I think) a certain amount the assets do not get deleted. It is a known bug. Try deleting just 10 and see if that works. Oh...Well It showed those other assets as deleted so...I can't delete them anymore. 
1460844118
Pat S.
Forum Champion
Sheet Author
Hmmm. Have you tried  clearing you cache ? You computer could be looking at your temp files and not the actual new page results.