Audio problems

We were playing on 4/24/16 from 7 to 8:30 CDT and having lots of issues with audio cutting in and out.  My friend is an IT. It is possible it was on one end with the internet connection but seemed like it might be the audio server was the issue.  We normally don't have issues like this when playing on the site.

I'm sorry to hear that you're having issues with the site. Let's carefully work through Steps 1 through 8 of the Roll20 guide to Audio Visual Troubleshooting : Step 1: Make sure you’re using the most recent version of either Chrome or Firefox Step 2: Give Roll20 permission to use your microphone and camera Step 3: Make sure Video and Voice are turned on inside Roll20 Step 4: Clear your Web Browser’s Cache Step 5: Make sure you have the right ports open Step 6: Check if your camera is working with WebRTC Step 7: Check that your camera is functioning Step 8: Do a bandwidth test If none of the above succeeds, please thoroughly work through Step 9 : Step 9: Solving Technical Issues Step 9.2: Ensure that there are no extensions/addons interfering with Roll20 Please be sure to disable all extensions/add-ons as well as all anti-virus programs. Step 9.4: Provide a bug report Please ensure that the console log is complete. Thank you!

Since it has been about a week since you wrote in, I am going to Resolve this thread. Please feel free to start a new one if you have any new issues.