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Loading inside the game campaign problems

Good afternoon. I would like to know if there's anything I could do about something; I'm DMing a game created by someone else, but lately, whenever I want to try and change something, or open up a window, to see the stats of a PC/NPC, or move around the window, etc. If there are 2 or 3 elements of windows, the page takes a while to load the request to click or move the windows, or anything else. Obviously, it's a problem whenever my party has to fight; I take too long to set up the stuff because of this, since it's like 5-10 seconds wihout being able to do anything everytime I try to move some window or open up a window on the game, or similar. I've already set up the game/browser to high priority on the task manager, but it hasnt done anything. Any help?
1461780742
Phil B.
Forum Champion
Sheet Author
I'm sorry to hear that you're having issues with lag. This can be caused by a bunch of different things, but I would like to start with these steps before diving in deeper with other options Could you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox . Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!
Greetings  Kuinu - we've gone ahead and closed this thread assuming your issue is resolved, feel free to start a new one if you need more help.