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WebGL, audio, and video issues between multiple browsers

1463665272

Edited 1463665368
Google Chrome's latest update did something to WebGL to prevent 3D dice from working for me, even though WebGL is not having an issue itself. It says in my settings tab that I have WebGL disabled and click here to see more. I click the link, and IT says WebGL IS enabled. I've seen this issue pop up in the past with roll20 and Chrome updates. I tried switching to firefox, but I am having video problems with it. It seems to lag more, and there are random lines cutting through my maps out of nowhere, though the 3D dice issue isn't there. So I tried Opera to see how it's working. Opera runs smoothly with no weird lines on the screen, 3D dice work fine and I even hear the sound, but now the jukebox isn't working. I know I need to provide more info for you guys not sure how/what to provide though, or if at this point it's even worth it or it will do any good. If anyone has any suggestions I'd like to know.
1463679745
Phil B.
Forum Champion
Sheet Author
Hey steamwolf sorry you're having issues with the WebGL. Chrome's last update broke a lot of things, like WebRTC, the tech we use for our voice chat. Can you try switching the the beta track, to try out their next patch (v51)? Doing this fixes all of the WebRTC issues, so it might also fig the WebGL stuff too.
Yeah I tried that and unfortunately it has not fixed the WebGL issue.
1463758639
Phil B.
Forum Champion
Sheet Author
Alright, then let's go back to the basics, to make sure we don't miss anything. Could you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!)