[PF] Pathfinder Character Sheet Error

Hello all, hope this is the right place to put this. I am having an issue with one imported character sheet in my game. We have been playing for 3 months and have never had this issue before. The issue at hand is probably best described in the image. The Dex Mod is not computing accurately for defenses. I have refreshed the sheet, changed the Dex scores, deleted the sheet and re-imported using the transmogrifier. The original sheet from our other game (I make a new lobby every month to cut down on asset sizes) does not have that the error. Any ideas team?   

it looks like you have a max dex of 1 due to armor or encumbrance. (the yellow outlines means it is limited by something - not flat footed else it would be 0, so must be Max Dex) expand the armor penalties section and see what the character is wearing

They are a wizard and have never worn any armor within the game

please expand "armor penalties" under that grid, and "conditions" above it, and take a screenshot.

Dear Chris, I apologize for being short before! I was at lunch, was able to sit down at the pc and go thoroughly over the sheet now. Something you said led to me being able to resolve the issue. While the character doesnt list inventory, some how or someway "Heavy Load" was selected and that was what was denying the dex mod. Thank you very much for the quick and studious response! 

cool. yeah there's always something and you think "how did that get checked?"