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Stuck on loading screen

after searching the forums for the solution and trying the solution listed for <a href="https://app.roll20.net/editor/?forcelongpolling=true" rel="nofollow">https://app.roll20.net/editor/?forcelongpolling=true</a> still not loading, have attempted on another computer in the house and tried clearing cache and everything else. It kicked me out mid game and have been unable to get into any campeign.
1473407866
Ziechael
Forum Champion
Sheet Author
API Scripter
I'm sorry to hear that you're having issues with the site. Could you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!
seems to be fixed now, however none of the above seemed to work, kinda fixed itself after the session ended...
1473413689
Ziechael
Forum Champion
Sheet Author
API Scripter
All is well that ends well, thanks for the update. Don't hesitate to open a new thread following the steps listed if you experience any other issues, step 4 is the vital one for helping identify any potential technical issue.