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Profile picture bug?

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Profile picture bug?
  4. Resolved
1474322811

Edited 1474322849
Conner
Permalink for 3996230 Quote
Not sure how, but my profile picture just changed to a really weird picture XD On a side note, the 'My games' page has completely bugged up and I'm not sure how to describe it. I suck at descriptions so... Scratch that, my entire page has broken though this might not be Roll20's fault
1474323257
Gid
Roll20 Team
Permalink for 3996265 Quote
Gekido, by weird picture, do you mean something that looks like a random pattern of geometric shapes in a single color, like this? If so, that's a user's assigned Gravatar. When a Roll20 account doesn't have an image affiliated to it, it will display a randomly generated gravatar image that gets assigned when you create the account. I'm seeing a lightning bolt currently for your profile image. We did have some server hiccups earlier when we were updating the server which may have caused some things to go awry if you were trying to access Roll20 in the middle of all that.
1474323421

Edited 1474323787
Conner
Permalink for 3996273 Quote
And no, I changed that a while ago. The current picture I am seeing is this...  you can imigane how surprised I was at the change due to the very, very different pictures XD And yes, I was. Will these be fixed soon? EDIT: I have tried to copy and post the picture multiple times yet it isn't working.  Essentially its a blonde haired, double pig tailed and short anime girl. Blue eyes, blue shirt and hiding her chest.  There are subtitles below with the words. 'That's why I'm focusing on my chest muscles' Yeah, its weird ANOTHER EDIT: When I tried to copy and paste the anime picture it showed the lightning bolt, so once again this might be my computer messing up.
1474324986
Gid
Roll20 Team
Permalink for 3996403 Quote
I'd recommend following these steps from the  Solving Technical Issues guide. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!)
1474364094
Conner
Permalink for 3998427 Quote
Worked, thank you very much!