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to need more information, however if you want us to solve the issue. Could you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) And finally, if you can give us the name and details URL for the game in question (it will look like <a href="https://app.roll20.net/campaigns/details/1234567/t" rel="nofollow">https://app.roll20.net/campaigns/details/1234567/t</a>... ) Thank you!