Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

No sound or video with both web players!!!

Me and my friends have been using roll20 for over a year. It is great and allows for good times but recently it has become a hastle. The web player OpenTok is not working at all for my game nor my friends game when it comes to video+audio.  It was not too big because the other one worked. Now it seems that both are having trouble because the other one will sometimes stop working and I will have to turn the web player off and on to get it to work. I had all my players turn their videos off and this problem is still not resolved. Please help.
I just spun up some additional capacity on our Beta Video + Voice client, which is probably what you are using -- let me know if that helped.
Helped for us, thank you; we were having more problems than usual getting connected.