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Issues Using Roll20 Music and Skype

Hello everyone, Our group prefers to use Skype for our calls, mostly due to the fact that Skype has built in chat that let's us do things between session, roleplaying wise for characters.  However, whenever I try to have the audio conference through Skype, but then play music through Roll20, I am told that the music sounds fine, but my voice (through Skype) sounds like a robot. Anyone have any suggestions or input on this?
1477944355
Gold
Forum Champion
Some ideas to try, 1. If you are playing the music and it is coming out of your speakers (so you can hear it in the same room that has your Skype voice mic)... that can cause feedback loops. Either mute your speakers, or wear headphones, or mute your voice mic, while the jukebox sound is playing. 2. Turn down the volume of Roll20 music output (track by track) on the GM's jukebox tab. Ignore the Master Music Volume for this, it does not affect the output that is sending. 3. Plug in your computer to your internet router, don't use WiFi, to get faster connection for uploading/sending your audios, in case this is a bandwidth issue 4. See also, Audio Video Troubleshooting wiki steps, <a href="https://wiki.roll20.net/Audio_Visual_Troubleshooti" rel="nofollow">https://wiki.roll20.net/Audio_Visual_Troubleshooti</a>...
HI Gold, Thanks for the reply! To clarify, I am using a headset with a microphone on a PC hooked up to a high speed Ethernet connection. I will try lowering the volume of the jukebox tab, though, as well as reviewing the other Audio Troubleshooting steps, Thanks!
1477965948
Gold
Forum Champion
Jimmy, let us know if you're able to get clean sound. I've run Skype and Jukebox at the same time before and it worked. Considering you were already using a headset-mounted mic and plugged-in ethernet, that eliminates 2 of the common causes of robot-voice or feedback. It's not clear yet what caused robot voice in your case, but the troubleshooting steps might help, or the volume balancing might help.