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Settings not updating for Video

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Settings not updating for Video
1481593469
Luministrus
Permalink for 4362213 Quote
Finally got a webcam tonight and went to test it in Roll20 for our game Friday. For some reason, I cannot seem to update the setting for broadcasting from Nothing to Video Only. Reconnect seems to do nothing. Also cannot change Video bandwidth or where the avatars are on screen.
1481668299
Nate Y.
Plus
Permalink for 4365720 Quote
I'm having the same issue. My video/voice settings will not change on any game I've tested. Multiple browsers.
1481749987
Gid
Roll20 Team
Permalink for 4369564 Quote
Dylan, Nate, could you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!)
1482964143
Luministrus
Permalink for 4423675 Quote
Found out it only updates if there's other players in the game for some reason. Everything worked fine after that.
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