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Increasing slowness in first session made game completely unplayable after an hour or so

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  2. Bug Reports & Technical Issues
  3. Increasing slowness in first session made game completely unplayable after an hour or so
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Edited 1482162611
N. Phillip Cole
Permalink for 4390280 Quote
My first session running as a GM was fun, except for the extreme slowness of response in the app after about an hour of play. Using a Mac with Firefox, Five total players, and running the app via Google Hangouts for chatability. It started off just fine, but eventually the delays of response built up over the session and we finally stopped after having 30+ second response time when clicking on anything at all. The campaign is almost completely barebones. 5E srd sheets, nothing custom, only four characters, no maps, nothing's been created yet aside from the characters. Our first session was just a tester, and boy was it bad near the end. What can be done to fix this issue? Any tech tips or tricks to optimize? Or was there just a server issue yesterday?
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Gid
Roll20 Team
Permalink for 4395085 Quote
Was everyone dealing with the slow down equally or was it a only a couple players who were struggling?
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N. Phillip Cole
Permalink for 4395101 Quote
Everyone was affected and noticed the slowness. We started getting a bit confused when it would take 7-10 seconds just to click on a journal entry, and by the end it was 30 seconds and more on response times for all of us.
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Chad S.
Plus
Permalink for 4396477 Quote
When I am working on a custom sheet or script, I reload the sandbox constantly in my browser.  I notice it slows down and memory usage by the browser gets increased until it is upwards of a gigabyte.  During this scenario refreshing everything slows to a crawl, and the browser becomes increasingly non-responsive.  Closing the browser window and reloading it seems to resolve it, until I need to reload several times in a row again. tl;dr  - Have you tried turning it off and on again?
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N. Phillip Cole
Permalink for 4396494 Quote
Hah, yes, I tried giving it the boot multiple times =) I suspect next time we will be running it separate from Hangouts to see if that makes a difference. We've been experimenting with using something like Discord as our chat program, perhaps separating the voice stream from the tabletop would help. Seems like it shouldn't be necessary, though. I'm also thinking of giving Safari a try instead of Firefox.
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Gid
Roll20 Team
Permalink for 4399532 Quote
What's the name of the game that's giving you issues?
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N. Phillip Cole
Permalink for 4399561 Quote
Kristin C. said: What's the name of the game that's giving you issues? Would be this one: <a href="https://app.roll20.net/campaigns/details/1856723/yoddingers-academy-for-young-adventurers-yaya" rel="nofollow">https://app.roll20.net/campaigns/details/1856723/yoddingers-academy-for-young-adventurers-yaya</a>
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Gid
Roll20 Team
Permalink for 4400402 Quote
In the past, when playing games in Google Hangouts, the group had to refresh their browser tabs. I'm not sure if it was Google Hangouts or a combination of the app with Google Hangouts, so it may be worth while to run the two separately to see if that helps with performance. Looking through your game, the only other suggestion is that perhaps the chat log may be gumming up your game. I noticed in the chat log there was one series of rolls that renders not uniformly with all the rest: We've noticed that with some of the more complex character sheets that come with chat roll templates sometimes they bug out the chat archive which can cause performance issues. Something you can also try is to go to your game settings and clear your chat archive. This is a permanent deletion, so save a back-up copy of the archive if you want to hold onto a copy.
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