Player consistently able to see through dynamic lighting.

Hello! I was recently gifted pro membership as a christmas gift by a good friend, and I've been hosting D&D campaigns since the 7th of January. However, one player in particular always sees through dynamic lighting. I have to apply fog of war on top of dynamic lighting to hide everything from him, and at this point it's defeating the whole purpose of owning the feature. I googled the situation, and the only thing I've seen is that the people who could do such a thing had unstable connections. Is there any way to restart the feature and force its application to a specific player? Is there any steps I can take to try and fix this? Thanks in advance! -Pool.

Chrome recently changed how Hardware Acceleration runs in the browser (within the past couple weeks). We have reports that for some users, if they had this browser feature enabled(or disabled) in the past, once the update happened, it caused issues with how DL was processing. Please ask your player to check and see if toggling this fixes the issue. How to turn on/off hardware acceleration in Chrome Step 1 . Open Google Chrome and click the three horizontal lines icon to the far right of the address bar. Now choose Settings. Step 2 . At the bottom of the page click on 'Show advanced settings…' Step 3 . Scroll down the page again until you find the System heading, below which is an option to 'Use hardware acceleration when available'. Click on this box to turn on/off hardware acceleration. Step 4 . Having altered this setting you'll see a link pop up beside the option advising that Chrome requires a restart. Tap restart on this link to restart Chrome with or without hardware acceleration.

That worked! Thank you for your speedy response.

Glad to have been of help. I'm going to mark this resolved and close the thread. If you run into more issues, please start another thread and we will do our best to help you.