Can't Join Game, Stuck On Loading Screen

So, with one specific one of my games, when I click on the big purple-pink Join Game button, it brings me into the game and tries to load with the black screen, but just gets stuck there and doesn't go anywhere. Is there a known fix to this issue? Every other game seems to be working fine, it's just that specific one that gets stuck. I'm using a recently-updated Firefox and Windows 10, though I tried on Chrome as well and had the same issue.

Rick, I'm sorry to hear that you're having issues with the site. Could you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!