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Firefox not working?

January 31 (8 years ago)
I'm guessing since I haven't seen any new posts about it i might be the only one at the moment.
But Suddenly after the new Firefox update I can't get Roll20 campaigns to load. I tried clearing the cache, cookies, turning off different ad blockers, and all different setting but it seems it just wont load.
Loads on Google But just not a Chrome fan.
Has this been a problem? Any advice?
January 31 (8 years ago)
Hi, Mr. NumNums, I'm sorry to hear that you're having issues with the site.

Could you please carefully work through the first three steps of our guide to Solving Technical Issues?

If none of the above succeeds, please thoroughly work through Step 4. (Don't forget the complete Console Log!)

Thank you!
February 01 (8 years ago)
70 app.js:31:3874
TOUCH SUPPORTED: false app.js:31:29088
USING WEBGL ACCELERATION... app.js:31:29909
WEBGL STARTUP SUCCESS app.js:31:30498
Custom Sheet Translation app.js:33:13872
select app.js:26:19540
Switch mode to select app.js:26:21386
Initializing new dice engine with randomness... app.js:42:26667
Using random entropy app.js:42:26744
Compiling sheet... app.js:46:491
Found rolltemplate: PTU app.js:46:774
Found webworker script app.js:46:1313
Loading mixed (insecure) display content “http://imgsrv.roll20.net/?src=www.serebii.net/pokedex-dp/type/physical.png” on a secure page[Learn More] jquery.1.8.2.min.js:2:70985
Loading mixed (insecure) display content “http://imgsrv.roll20.net/?src=www.serebii.net/pokedex-dp/type/special.png” on a secure page[Learn More] jquery.1.8.2.min.js:2:70985
Loading mixed (insecure) display content “http://imgsrv.roll20.net/?src=www.serebii.net/pokedex-dp/type/other.png” on a secure page[Learn More] jquery.1.8.2.min.js:2:70985
Loading mixed (insecure) display content “http://imgsrv.roll20.net/?src=imgur.com/rU1oBQi.png” on a secure page[Learn More] jquery.1.8.2.min.js:2:70985
Finding sheet rolls... app.js:46:1768
Use of attributes’ nodeValue attribute is deprecated. Use value instead. app.js:46:3765
window resize app.js:47:18279
Final set zoom! app.js:32:9943
UPDATE GL SIZE! app.js:31:23638
Final set zoom! app.js:32:9943
tuts loaded tutorial_tips.js:7:2
Use of getPreventDefault() is deprecated. Use defaultPrevented instead. jquery.1.8.2.min.js:2:40278
Final page load. app.js:38:8427
Refresh jukebox List! app.js:47:22790
Loading mixed (insecure) display content “http://img4.wikia.nocookie.net/__cb20130817165910/darksouls/images/0/0d/Iron_Golem.png” on a secure page[Learn More] jquery.1.8.2.min.js:2:67936
Loading mixed (insecure) display content “http://cdn.bulbagarden.net/upload/thumb/5/53/462Magnezone.png/250px-462Magnezone.png” on a secure page[Learn More] jquery.1.8.2.min.js:2:67936
Loading mixed (insecure) display content “http://fc06.deviantart.net/fs71/f/2013/353/4/7/officer_jenny_xy_without_tights_by_darthraner83-d6yj7m3.png” on a secure page[Learn More] jquery.1.8.2.min.js:2:67936
Loading mixed (insecure) display content “http://fc04.deviantart.net/fs70/f/2012/141/4/a/pokemon_trainer___rival_wally_by_abbic314-d50k2fw.png” on a secure page[Learn More] jquery.1.8.2.min.js:2:67936
Loading mixed (insecure) display content “http://i58.photobucket.com/albums/g277/DaDonYordel/Pokemon/JoshuaTeamRocketSprite.png” on a secure page[Learn More] jquery.1.8.2.min.js:2:67936
Loading mixed (insecure) display content “http://nyarth.net/giovanni/images/archer.png” on a secure page[Learn More] jquery.1.8.2.min.js:2:67936
Scan for new plays! app.js:38:5249
Loading mixed (insecure) display content “http://orig14.deviantart.net/6b99/f/2013/353/4/7/officer_jenny_xy_without_tights_by_darthraner83-d6yj7m3.png” on a secure page[Learn More] editor
Loading mixed (insecure) display content “http://orig13.deviantart.net/3b3a/f/2012/141/4/a/pokemon_trainer___rival_wally_by_abbic314-d50k2fw.png” on a secure page[Learn More] editor
Loading mixed (insecure) display content “http://s58.photobucket.com/albums/g277/DaDonYordel/Pokemon/JoshuaTeamRocketSprite.png” on a secure page[Learn More] editor
Starting up WEB WORKER sheetsandboxworker.js:250:2
window resize app.js:47:18279
Final set zoom! app.js:32:9943
UPDATE GL SIZE! app.js:31:23638
Final set zoom! app.js:32:9943
Loading mixed (insecure) display content “http://s58.photobucket.com/user/DaDonYordel/media/Pokemon/JoshuaTeamRocketSprite.png.html” on a secure page[Learn More] editor



February 01 (8 years ago)
Thank you. Could you please confirm that these issues persist while all of your antivirus programs and browser extensions are temporarily disabled?
February 01 (8 years ago)
Yes. The only thing that's different is Firefox updated. so Guessing has something to do with that. :/
February 01 (8 years ago)

Edited February 01 (8 years ago)
Thank you.

Could you please supply us with the rest of the required information from Step 4:
  • Your computer's settings (A good place to find this info if you don't know it is Support Details):
    • Browser Version
    • Operating System
    • If Javascript is enabled
    • Your anti-virus software
    • List of any browser add-ons or extensions enabled
  • You can optionally include screenshots by using the "Attach a File" link when submitting a post.
February 01 (8 years ago)

Edited February 01 (8 years ago)
  • Browser Version: 51.0.1 (32-bit) Firefox.
  • Operating System: Windows 7
  • If Javascript is enabled: Yes Double checked even.
  • Your anti-virus software : Disabled it. Still didn't work.
  • List of any browser add-ons or extensions enabled: None Enabled.
February 01 (8 years ago)
Thank you. I've brought your issue to the attention of the Roll20 Dev Team, who will take a look.
February 01 (8 years ago)
Ok cool ^__^
February 04 (8 years ago)
Gid
Roll20 Team
Mr. NumNums, what exactly do you see when your games fail to launch?

With the new update install of Firefox, did any permissions get reset? Are javascript permissions allowed for roll20.net?
February 04 (8 years ago)
Just the constant loading.
javascript.enabled - True.
Ok tried it today. Just randomly decided it's over whatever problem it's having -___- Sigh. Roll20 you test me...
February 04 (8 years ago)
Gid
Roll20 Team
Ah. Alright. I'll leave this thread open in the off chance this happens again for you so we can continue triage.
February 05 (8 years ago)
Thank you. ^^