[Dropout] Can you force a change in "Shard"?

Each server shard is a database of user's games. When you first create a game, your game is assigned one of our databases at random (unless you're on the Development Server, which has its own dedicated Shard). This will be the shard your game will live on indefinitely. Firebase is what we use for our server infrastructure. They are very reliable.  We don't see very many outages , but on the occasion when a shard goes down, there's not much one can do until the server issues are fixed and kicked back online again.

Jim W. said: Interesting so coming out and going back in was coincidentally the same time as shard came back up? Yup. Exactly that. Brian said: Kristin C. said: on the occasion when a shard goes down, there's not much one can do until the server issues are fixed and kicked back online again. Call up Firebase and bug them 'till it's fixed? =P That's what we already do. We get automatic alerts when a shard goes down. If down longer than a server hiccup, we then contact Firebase if they're unaware of the issue yet. If they are aware of the problem, we then start monitoring them to know if there's an available ETA and keep our userbase in the loop via Twitter updates.