Community Forums: Paid for a pro membership and haven't gotten it.

1491107678

So I've been charge so ones emailed me saying everything is fine and fixed so why is it me member still isn't working I' honestly wondering that its infuriating if you can't tell when customer service lists an issue as resolved and leaves it just as broken.

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Ziechael

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Hi Zombiegueat, try clearing your cache and logging out and in again. If the doesn't do the trick please email <a href="mailto:team@roll.net" rel="nofollow">team@roll.net</a> as we prefer to handle account/financial queries off the public forums :)

1491156270

Zombieguyeat

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I've cleared cache and signed out still nothing. Also I have emailed you guys but as I stated earlier someone did email me back saying the issue was fixed which it wasn't so I put a message here where you guys respond faster in the hope its get resolved.

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Ziechael

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Ok, thanks for the update. The Dev team have been notified and will look into this for you as soon as possible. Apologies for the inconvenience.

1491325638

Zombieguyeat

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Still no word back almost a week since the issue started and I'm down a hundred bucks apparently. 