Hi John. For account issues or concerns not covered in Forum topics, please email <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> and check on the Customer Support FAQ page (which is linked from the footer-text of most Roll20 webpages), <a href="https://wiki.roll20.net/Customer_Support_FAQ" rel="nofollow">https://wiki.roll20.net/Customer_Support_FAQ</a>
