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WTF? Return my money

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. WTF? Return my money
1493666520
Mef
Permalink for 4991201 Quote
What the hell? Without any warning or approval or prior announcement, roll20 debited $ 5 from my account. I did not connect anything and did not agree to debit money from my account. The profile does not say anything about subscriptions. I demand to return my money
1493667228
Sky
Permalink for 4991244 Quote
You have a Plus subscription that renewed. You set it up to renew. Your fault for not cancelling it.
1493668372
Mef
Permalink for 4991323 Quote
I did not install anything. It's you who put the auto-prolongation without the knowledge of users. This is called cheating
1493668712

Edited 1493668734
Sky
Permalink for 4991347 Quote
I'm not associated with Roll20. I just have my own subscription. You set up a subscription and since Roll20 is a web page, it doesn't require any installation of anything. The website tells you when you set up a subscription it will renew monthly or yearly.
1493668945
Gen Kitty
Forum Champion
Permalink for 4991366 Quote
As this is an Account & Billing issue this needs to be handled through email.&nbsp; Please email <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a>.&nbsp;