Very frequent red connection interrupted message

Very frequently the red Roll20 box comes up telling me that I've lost connection. The weird thing is that my players can see stuff that I'm doing, but I can't. For example, if I move an icon or add someone to a turn order, my players see the change. But my screen doesn't show it, and it says that I have no connection, To reproduce the issue, I just get enter my game and wait a minute or two (or sometimes just a few seconds). I'm the GM. I'm using a Mac with Sierra, with no firewall or anti-virus. Firefox. (Though it happens on Chrome, too) I have zero add-ins or plug-ins enabled (as far as I can tell), and it's version 53.0.3 (64-bit). Javascript is enabled. Cookies enabled. Flash is not installed. Here's a console log: Image corrupt or truncated. med.png Content Security Policy: The page’s settings blocked the loading of a resource at self (“script-src <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com”" rel="nofollow">http://stun.l.google.com”</a>). Source: window.NREUM||(NREUM={});NREUM.info={"be.... editor:12 Content Security Policy: The page’s settings blocked the loading of a resource at self (“script-src <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com”" rel="nofollow">http://stun.l.google.com”</a>). Source: window.NREUM||(NREUM={}),__nr_require=fu.... editor:13 70 app.js:31:3874 TOUCH SUPPORTED: false app.js:31:29324 USING WEBGL ACCELERATION... app.js:31:30145 WEBGL STARTUP SUCCESS app.js:31:30734 Custom Sheet Translation app.js:33:13872 RTCIceServer.url is deprecated! Use urls instead. app.js:25 select app.js:26:19540 Switch mode to select app.js:26:21386 Initializing new dice engine with randomness... app.js:42:31625 Using random entropy app.js:42:31702 Compiling sheet... app.js:46:9380 Found rolltemplate: simple app.js:46:9663 Found rolltemplate: atk app.js:46:9663 Found rolltemplate: dmg app.js:46:9663 Found rolltemplate: atkdmg app.js:46:9663 Found rolltemplate: desc app.js:46:9663 Found rolltemplate: spell app.js:46:9663 Found rolltemplate: npc app.js:46:9663 Found rolltemplate: npcatk app.js:46:9663 Found rolltemplate: npcdmg app.js:46:9663 Found rolltemplate: npcaction app.js:46:9663 Found webworker script app.js:46:10202 Finding sheet rolls... app.js:46:10657 window resize app.js:48:2682 Final set zoom! app.js:32:9943 UPDATE GL SIZE! app.js:31:23874 Final set zoom! app.js:32:9943 tuts loaded tutorial_tips.js:7:2 Use of getPreventDefault() is deprecated. Use defaultPrevented instead. jquery.1.8.2.min.js:2:40278 Loading mixed (insecure) display content “<a href="http://imgsrv.roll20.net/?src=i.imgur.com/ZgULBCp.png”" rel="nofollow">http://imgsrv.roll20.net/?src=i.imgur.com/ZgULBCp.png”</a> on a secure page[Learn More] jquery.1.8.2.min.js:2:70985 Loading mixed (insecure) display content “<a href="http://imgsrv.roll20.net/?src=i.imgur.com/3OxOqmb.png”" rel="nofollow">http://imgsrv.roll20.net/?src=i.imgur.com/3OxOqmb.png”</a> on a secure page[Learn More] jquery.1.8.2.min.js:2:70985 Loading mixed (insecure) display content “<a href="http://imgsrv.roll20.net/?src=i.imgur.com/py5B0cm.png”" rel="nofollow">http://imgsrv.roll20.net/?src=i.imgur.com/py5B0cm.png”</a> on a secure page[Learn More] jquery.1.8.2.min.js:2:70985 Loading mixed (insecure) display content “<a href="http://imgsrv.roll20.net/?src=i.imgur.com/LoT21n1.png”" rel="nofollow">http://imgsrv.roll20.net/?src=i.imgur.com/LoT21n1.png”</a> on a secure page[Learn More] jquery.1.8.2.min.js:2:70985 GET <a href="http://imgsrv.roll20.net/" rel="nofollow">http://imgsrv.roll20.net/</a> [Mixed Content] [HTTP/1.1 200 OK 0ms] GET <a href="http://imgsrv.roll20.net/" rel="nofollow">http://imgsrv.roll20.net/</a> [Mixed Content] [HTTP/1.1 200 OK 0ms] GET <a href="http://imgsrv.roll20.net/" rel="nofollow">http://imgsrv.roll20.net/</a> [Mixed Content] [HTTP/1.1 200 OK 0ms] GET <a href="http://imgsrv.roll20.net/" rel="nofollow">http://imgsrv.roll20.net/</a> [Mixed Content] [HTTP/1.1 200 OK 0ms] Use of getAttributeNode() is deprecated. Use getAttribute() instead. jquery.1.8.2.min.js:2:31678 Use of attributes’ nodeValue attribute is deprecated. Use value instead. app.js:46:12654 Starting up WEB WORKER sheetsandboxworker.js:250:2 Final page load. app.js:38:12380 Refresh jukebox List! app.js:48:5899 Auth'ed. app.js:37:21058 Go post auth! app.js:37:21255 Refresh jukebox List! app.js:48:5899 Scan for new plays! app.js:38:9202 initial setup app.js:37:21400 Refresh jukebox List! app.js:48:5899 specific changed! app.js:37:23969 Object { attributes: Object, _escapedAttributes: Object, cid: "c0", changed: Object, _silent: Object, _pending: Object, _previousAttributes: Object, activePage: bound activePage(), showSettings: bound showSettings(), initActivePage: bound initActivePage(), 22 more… } app.js:35:24736 refershing page listings! app.js:41:3881 Got players value... app.js:37:21642 joining game... app.js:37:28510 Player -KkPt6EsBWrnWn_RPSFo is offline... app.js:35:31670 THREE.WebGLRenderer 69 app.js:14:9182 Global Volume: 100=1 app.js:36:8495 Player -KkQAwXD7XvZE04LYvnU is offline... app.js:35:31670 Player -KkSWoFoAAWpcJJMAU7s is offline... app.js:35:31670 Player -KkZkwT2dLMMk_yxl528 is offline... app.js:35:31670 Player -Kk_WDrVdLUGKwRnr8TJ is offline... app.js:35:31670 Player -KkyM7Npr6T16YipqVaY is offline... app.js:35:31670 Deferred finish joining... app.js:37:28600 Firebase Online app.js:31:5360 Refresh Journal List! app.js:45:22218 Search took 33ms app.js:45:21070 Scan for new plays! app.js:38:9202 Refresh jukebox List! app.js:48:5899 This site appears to use a scroll-linked positioning effect. This may not work well with asynchronous panning; see <a href="https://developer.mozilla.org/docs/Mozilla/Performance/ScrollLinkedEffects" rel="nofollow">https://developer.mozilla.org/docs/Mozilla/Performance/ScrollLinkedEffects</a> for further details and to join the discussion on related tools and features! editor Full load page! app.js:35:3856 We have 44 pages app.js:37:22460 handle page changes app.js:37:23000 Object { -KkPt6EsBWrnWn_RPSFo: "-KOCE9MU13xF9kUQm-95" } app.js:37:23081 139 app.js:33:19067 refershing page listings! app.js:41:3881 init active page! app.js:37:27463 activate page! app.js:35:6018 FULLY ACTIVATE VIEWS FOR PAGE. app.js:35:6250 Graphics: 0 app.js:35:5197 Paths: 0 app.js:35:5393 Reorder by ZORDER app.js:35:8901 refershing page listings! app.js:41:3881 Loading mixed (insecure) display content “<a href="http://i.imgur.com/53WSdhx.png”" rel="nofollow">http://i.imgur.com/53WSdhx.png”</a> on a secure page[Learn More] jquery.1.8.2.min.js:2:75851 GET <a href="http://i.imgur.com/53WSdhx.png" rel="nofollow">http://i.imgur.com/53WSdhx.png</a> [Mixed Content] [HTTP/1.1 200 OK 0ms] Loading mixed (insecure) display content “<a href="http://i.imgur.com/4988JS0.png”" rel="nofollow">http://i.imgur.com/4988JS0.png”</a> on a secure page[Learn More] jquery.1.8.2.min.js:2:75851 GET <a href="http://i.imgur.com/4988JS0.png" rel="nofollow">http://i.imgur.com/4988JS0.png</a> [Mixed Content] [HTTP/1.1 200 OK 0ms] Loading mixed (insecure) display content “<a href="http://i.imgur.com/4RCRsAd.png”" rel="nofollow">http://i.imgur.com/4RCRsAd.png”</a> on a secure page[Learn More] jquery.1.8.2.min.js:2:75851 Loading mixed (insecure) display content “<a href="http://i.imgur.com/gw9HTsq.png”" rel="nofollow">http://i.imgur.com/gw9HTsq.png”</a> on a secure page[Learn More] jquery.1.8.2.min.js:2:75851 GET <a href="http://i.imgur.com/4RCRsAd.png" rel="nofollow">http://i.imgur.com/4RCRsAd.png</a> [Mixed Content] [HTTP/1.1 200 OK 0ms] GET <a href="http://i.imgur.com/gw9HTsq.png" rel="nofollow">http://i.imgur.com/gw9HTsq.png</a> [Mixed Content] [HTTP/1.1 200 OK 0ms] Refresh Journal List! app.js:45:22218 Search took 285ms app.js:45:21070 Do refresh link cache! app.js:33:29352 Refresh Journal List! app.js:45:22218 Search took 404ms app.js:45:21070 Do refresh link cache! app.js:33:29352 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/marketplace/177964/NM6QXaaCAoIBxCB090EOiw/thumb.png?1475014382&14750776315" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace/177964/NM6QXaaCAoIBxCB090EOiw/thumb.png?1475014382&14750776315</a> to <a href="https://s3.amazonaws.com/files.d20.io/marketplace/177964/NM6QXaaCAoIBxCB090EOiw/med.png?1475014382&14750776315" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace/177964/NM6QXaaCAoIBxCB090EOiw/med.png?1475014382&14750776315</a>" app.js:34:19874 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/marketplace/177965/7Fwvsxehtf1-m2Ym6Pk3iw/thumb.jpg?1475014446&14750776365" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace/177965/7Fwvsxehtf1-m2Ym6Pk3iw/thumb.jpg?1475014446&14750776365</a> to <a href="https://s3.amazonaws.com/files.d20.io/marketplace/177965/7Fwvsxehtf1-m2Ym6Pk3iw/original.jpg?1475014446&14750776365" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace/177965/7Fwvsxehtf1-m2Ym6Pk3iw/original.jpg?1475014446&14750776365</a>" app.js:34:19874 setting src app.js:34:20035 setting src app.js:34:20035 Cols: 5 Rows: 7 app.js:30:12217 Took 412ms to generate cache. app.js:30:12893 Reorder by ZORDER app.js:35:8901 new caster! app.js:31:12841 new lamp app.js:31:15568 window resize app.js:48:2682 Final set zoom! app.js:32:9943 UPDATE GL SIZE! app.js:31:23874 Final set zoom! app.js:32:9943 window resize app.js:48:2682 Final set zoom! app.js:32:9943 UPDATE GL SIZE! app.js:31:23874 Final set zoom! app.js:32:9943 window resize app.js:48:2682 Final set zoom! app.js:32:9943 UPDATE GL SIZE! app.js:31:23874 Final set zoom! app.js:32:9943 window resize app.js:48:2682 Final set zoom! app.js:32:9943 UPDATE GL SIZE! app.js:31:23874 Final set zoom! app.js:32:9943 window resize app.js:48:2682 Final set zoom! app.js:32:9943 UPDATE GL SIZE! app.js:31:23874 Final set zoom! app.js:32:9943 window resize app.js:48:2682 Final set zoom! app.js:32:9943 UPDATE GL SIZE! app.js:31:23874 Final set zoom! app.js:32:9943 window resize app.js:48:2682 Final set zoom! app.js:32:9943 UPDATE GL SIZE! app.js:31:23874 Final set zoom! app.js:32:9943 window resize app.js:48:2682 Final set zoom! app.js:32:9943 UPDATE GL SIZE! app.js:31:23874 Final set zoom! app.js:32:9943 window resize app.js:48:2682 Final set zoom! app.js:32:9943 UPDATE GL SIZE! app.js:31:23874 Final set zoom! app.js:32:9943 Timeout ref showed error!

Hi, Robert L. Thanks for the complete bug report. Does this only happen within one Game? If so, what's the name of the Game? If it only happens on certain Pages of that Game, it would also be helpful to know their names, as well. Something you might also try is toggling your browser's hardware acceleration settings (on or off), and see if that helps.

It happens in other games, but it's definitely the worst in the Storm King's Thunder module. It's not just one page. I'll try toggling the acceleration settings when I next work in there.

Thanks; let me know if toggling the hardware acceleration helps. Also, what's the name of your Game that's using the Storm King's Thunder Module?

I have nearly the same issues with the same setup.&nbsp;

pale81 , have you tried toggling hardware acceleration? If that doesn't help, and you would like to troubleshoot your issues, I recommend opening a new thread.

Well, I turned the hardware acceleration off, and I still have the problem. I have a player who has a similar problem, also on a mac. I cant help but wonder if this is something to do with Macs, and maybe Sierra?

Oh, it just occured to me that you need the game title. I just called it: Storm King's Thunder

Thank you. I've brought your issue to the attention of the Roll20 Dev Team, who will assist further.

Silvyre said: pale81 , have you tried toggling hardware acceleration? If that doesn't help, and you would like to troubleshoot your issues, I recommend opening a new thread. Yes, but without Hardware accleration it is not playable for me, looks like a flipbook : ) Doesn't happen with Safari, but with Safari the overall performance isn't really good. For me it isn't a problem of the module, it happens sometimes with a empty campaign too. I will have an eye on this a time and give you feedback again.

Some more information about my situation. I tried it with a Windows machine running Chrome yesterday and had the same problem! I won't bother with the details, because it obviously isn't about the system. I'm wondering if it's something to do with my router? Is that possible? Also, just to reiterate, the players could see what I was doing. I could move icons and they'd see it. I could roll dice and they could see it. I could play music and they'd see it. But I couldn't see their movements or rolls.

You could try Google's DNS out, and see if that helps any.