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Keep losing connection and I can't upload anything

1496872395

Edited 1496909492
Hello, I'm a plus member and from five days I have a lot of troubles with roll20: - I can't upload anything, (my maps are ~700kb) because after few seconds the upload get stuck indefinitely. Reloading the page I can see my upload inside "recent uploads" but the file is broken or with very low quality. - I keep disconnecting every ~10 sec... it's frustrating What I have tried: - checked my connection with pingplotter.. nothing of unusual.. I have ~60ms - updated my main browser (Mozilla x64 vers. 53) and my 2nd browser (Chrome) - checked my extensions, I have only four: Adblocker for youtube, Clip2net, IDM Integration, MEGA - checked my plugin, I have only Flash and a video codec - checked my antivirus software (Comodo) and relative exceptions - cleared my chache on both browsers - tried without any mods/extensions in both browsers Uploading this <a href="http://clip2net.com/clip/m313961/a00da-evander_ava" rel="nofollow">http://clip2net.com/clip/m313961/a00da-evander_ava</a>... The uploading process got stuck at 23.01 This is the log of web console: 22:58:11.248 70 app.js:31:3874 22:58:11.273 TOUCH SUPPORTED: false app.js:31:29324 22:58:11.278 USING WEBGL ACCELERATION... app.js:31:30145 22:58:11.281 WEBGL STARTUP SUCCESS app.js:31:30734 22:58:11.286 Custom Sheet Translation app.js:33:13872 22:58:11.367 select app.js:26:19540 22:58:11.370 Switch mode to select app.js:26:21386 22:58:11.507 Initializing new dice engine with randomness... app.js:42:31625 22:58:11.507 Using random entropy app.js:42:31702 22:58:11.540 Compiling sheet... app.js:46:9380 22:58:11.557 Found rolltemplate: pf app.js:46:9663 22:58:11.566 Found webworker script app.js:46:10202 22:58:11.740 Finding sheet rolls... app.js:46:10657 22:58:11.938 window resize app.js:48:2682 22:58:11.945 Final set zoom! app.js:32:9943 22:58:11.948 UPDATE GL SIZE! app.js:31:23874 22:58:11.972 Final set zoom! app.js:32:9943 22:58:12.028 tuts loaded tutorial_tips.js:7:2 22:58:12.638 Starting up WEB WORKER sheetsandboxworker.js:250:2 22:58:13.357 Final page load. app.js:38:12380 22:58:13.411 Refresh jukebox List! app.js:48:5899 22:58:13.897 Scan for new plays! app.js:38:9202 22:58:14.823 Auth'ed. app.js:37:21058 22:58:14.824 Go post auth! app.js:37:21255 22:58:14.980 Refresh jukebox List! app.js:48:5899 22:58:15.049 initial setup app.js:37:21400 22:58:15.068 Refresh jukebox List! app.js:48:5899 22:58:15.149 Object { attributes: Object, _escapedAttributes: Object, cid: "c0", changed: Object, _silent: Object, _pending: Object, _previousAttributes: Object, activePage: bound activePage(), showSettings: bound showSettings(), initActivePage: bound initActivePage(), altri 25… } app.js:35:24736 22:58:15.240 refershing page listings! app.js:41:3881 22:58:15.316 Got players value... app.js:37:21642 22:58:15.326 joining game... app.js:37:28510 22:58:15.344 Player -K_0027LezX8-A7z5NSW is offline... app.js:35:31670 22:58:15.389 Global Volume: 100=1 app.js:36:8495 22:58:15.406 Adding myself before r app.js:35:32589 22:58:15.490 Player -KeKSZ8WmSaWmAz8Ekae is offline... app.js:35:31670 22:58:15.492 Adding myself before r app.js:35:32589 22:58:15.517 Deferred finish joining... app.js:37:28600 22:58:15.528 Firebase Online app.js:31:5360 22:58:15.534 Adding myself before -K_6R244LnELwHmVWvbG app.js:35:32589 22:58:15.595 Refresh Journal List! app.js:45:22218 22:58:15.600 Search took 5ms app.js:45:21070 22:58:16.094 Scan for new plays! app.js:38:9202 22:58:16.285 Full load page! app.js:35:3856 22:58:17.243 We have 39 pages app.js:37:22460 22:58:18.170 Refresh jukebox List! app.js:48:5899 22:58:18.600 handle page changes app.js:37:23000 22:58:18.600 false app.js:37:23081 22:58:18.700 Do refresh link cache! app.js:33:29352 22:58:18.705 Refresh Journal List! app.js:45:22218 22:58:18.735 Search took 30ms app.js:45:21070 22:58:18.753 Reorder by ZORDER app.js:35:8901 22:58:19.801 init active page! app.js:37:27463 22:58:19.801 activate page! app.js:35:6018 22:58:19.803 FULLY ACTIVATE VIEWS FOR PAGE. app.js:35:6250 22:58:19.992 "Swapping <a href="http://imgsrv.roll20.net:5100/?src=farm4.static.f" rel="nofollow">http://imgsrv.roll20.net:5100/?src=farm4.static.f</a>... to <a href="http://imgsrv.roll20.net:5100/?src=farm4.static.f" rel="nofollow">http://imgsrv.roll20.net:5100/?src=farm4.static.f</a>... app.js:34:19874 22:58:20.083 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/2675" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/2675</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/2675" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/2675</a>... app.js:34:19874 22:58:20.085 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/2819" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/2819</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/2819" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/2819</a>... app.js:34:19874 22:58:20.087 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/2819" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/2819</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/2819" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/2819</a>... app.js:34:19874 22:58:20.089 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/2368" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/2368</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/2368" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/2368</a>... app.js:34:19874 22:58:20.093 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/5007" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5007</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/5007" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5007</a>... app.js:34:19874 22:58:20.116 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/4063" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/4063</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/4063" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/4063</a>... app.js:34:19874 22:58:20.137 setting src app.js:34:20035 22:58:20.175 Graphics: 27 app.js:35:5197 22:58:20.176 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/2675" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/2675</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/2675" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/2675</a>... app.js:34:19874 22:58:20.177 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/2819" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/2819</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/2819" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/2819</a>... app.js:34:19874 22:58:20.179 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/2368" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/2368</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/2368" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/2368</a>... app.js:34:19874 22:58:20.180 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/5007" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5007</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/5007" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5007</a>... app.js:34:19874 22:58:20.181 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/4063" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/4063</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/4063" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/4063</a>... app.js:34:19874 22:58:20.185 Paths: 7 app.js:35:5393 22:58:20.550 "Error loading image, probably due to cors. Trying once without CORS for <a href="https://s3.amazonaws.com/files.d20.io/images/3267" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/3267</a>... app.js:30:17872 22:58:20.558 refershing page listings! app.js:41:3881 22:58:20.578 Reorder by ZORDER app.js:35:8901 22:58:20.940 setting src app.js:34:20035 22:58:36.307 window resize app.js:48:2682 22:58:36.314 Final set zoom! app.js:32:9943 22:58:36.316 UPDATE GL SIZE! app.js:31:23874 22:58:36.316 Final set zoom! app.js:32:9943 22:58:53.850 evander_avatar.png app.js:40:8363 22:58:54.563 41973810 app.js:40:11648 22:58:54.563 Uploading a size: 100x100 app.js:40:9424 22:58:54.574 Reader load! app.js:40:9610 22:58:54.586 img load! app.js:40:9681 22:58:54.587 120 app.js:40:9706 22:58:56.804 0 app.js:40:10704 22:59:58.158 Uploading a size: 200x200 app.js:40:9424 22:59:58.158 Errore interpretazione XML: nessun elemento radice trovato Indirizzo: <a href="https://s3.amazonaws.com/files.d20.io/images/3418" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/3418</a>... Riga numero 1, colonna 1: mini.png:1:1 22:59:58.176 Reader load! app.js:40:9610 22:59:58.189 img load! app.js:40:9681 22:59:58.190 120 app.js:40:9706 22:59:59.502 20 app.js:40:10704 23:00:28.019 window resize app.js:48:2682 23:00:28.026 Final set zoom! app.js:32:9943 23:00:28.032 UPDATE GL SIZE! app.js:31:23874 23:00:28.032 Final set zoom! app.js:32:9943 23:00:28.154 window resize app.js:48:2682 23:00:28.160 Final set zoom! app.js:32:9943 23:00:28.167 UPDATE GL SIZE! app.js:31:23874 23:00:28.168 Final set zoom! app.js:32:9943 23:00:28.294 window resize app.js:48:2682 23:00:28.299 Final set zoom! app.js:32:9943 23:00:28.302 UPDATE GL SIZE! app.js:31:23874 23:00:28.304 Final set zoom! app.js:32:9943 23:00:28.392 window resize app.js:48:2682 23:00:28.397 Final set zoom! app.js:32:9943 23:00:28.398 UPDATE GL SIZE! app.js:31:23874 23:00:28.399 Final set zoom! app.js:32:9943 23:00:28.948 window resize app.js:48:2682 23:00:28.954 Final set zoom! app.js:32:9943 23:00:28.956 UPDATE GL SIZE! app.js:31:23874 23:00:28.957 Final set zoom! app.js:32:9943 23:00:29.075 window resize app.js:48:2682 23:00:29.081 Final set zoom! app.js:32:9943 23:00:29.084 UPDATE GL SIZE! app.js:31:23874 23:00:29.084 Final set zoom! app.js:32:9943 23:00:29.164 window resize app.js:48:2682 23:00:29.167 Final set zoom! app.js:32:9943 23:00:29.168 UPDATE GL SIZE! app.js:31:23874 23:00:29.169 Final set zoom! app.js:32:9943 23:00:29.435 window resize app.js:48:2682 23:00:29.440 Final set zoom! app.js:32:9943 23:00:29.445 UPDATE GL SIZE! app.js:31:23874 23:00:29.445 Final set zoom! app.js:32:9943 23:00:29.675 window resize app.js:48:2682 23:00:29.683 Final set zoom! app.js:32:9943 23:00:29.687 UPDATE GL SIZE! app.js:31:23874 23:00:29.687 Final set zoom! app.js:32:9943 23:00:29.703 window resize app.js:48:2682 23:00:29.708 Final set zoom! app.js:32:9943 23:00:29.712 UPDATE GL SIZE! app.js:31:23874 23:00:29.712 Final set zoom! app.js:32:9943 23:00:29.905 window resize app.js:48:2682 23:00:29.911 Final set zoom! app.js:32:9943 23:00:29.914 UPDATE GL SIZE! app.js:31:23874 23:00:29.914 Final set zoom! app.js:32:9943 23:00:30.688 window resize app.js:48:2682 23:00:30.694 Final set zoom! app.js:32:9943 23:00:30.696 UPDATE GL SIZE! app.js:31:23874 23:00:30.696 Final set zoom! app.js:32:9943 23:00:30.832 window resize app.js:48:2682 23:00:30.835 Final set zoom! app.js:32:9943 23:00:30.836 UPDATE GL SIZE! app.js:31:23874 23:00:30.836 Final set zoom! app.js:32:9943 23:01:02.122 Bloccata richiesta multiorigine (cross-origin): il criterio di corrispondenza dell’origine non consente la lettura della risorsa remota da <a href="https://s3.amazonaws.com/files.d20.io/images/3418" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/3418</a>... Motivo: header CORS “Access-Control-Allow-Origin” non corrisponde a “(null)”.
Hi, Mike V. I'm sorry to hear that you're having issues with the site. Could you try temporarily disabling all of your browser extensions and anti-virus programs while attempting to upload an image?
Silvyre said: Hi, Mike V. I'm sorry to hear that you're having issues with the site. Could you try temporarily disabling all of your browser extensions and anti-virus programs while attempting to upload an image? Chrome doesn't have any extension/addon installed. In mozilla with all the mods deactivated the issue persist. I've noticed a strange thing, I can't stay online for more of ten seconds in maps under construction build with markeplace items (I have): game props marketplace, outdoor set 1 and vile tiles sewer mapper.
Could you try creating a new Game and seeing if you can upload images within that Game? Also, did you try disabling Comodo and any other anti-virus programs while you attempt to upload an image? Finally, does the interrupted connection issue occur within only one Game? If so, what is the name of that Game?