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Problem updating my subscription [current issue]

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  2. Bug Reports & Technical Issues
  3. Problem updating my subscription [current issue]
1496964933
Ferden
Permalink for 5146838 Quote
I had an account plus purchased for me from a player. I want to run a session tonight and it just ran out. I used paypal to make some credit. First message was that it didn't work and to try again or try support. I tried again. I have credit. I click the option I want, and click 'pay for this with credit' Says there is an error and to try again or contact support Support hasn't responded. Game starts in 25 minutes. I have no dynamic lighting!
1496968514
Silvyre
Pro
Permalink for 5147097 Quote
To protect your private information when handling matters pertaining to accounts and billing, we will ask that you please directly contact the Roll20 Dev Team by sending an email to <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> with all relevant information regarding your situation. Since this matter will be handled via email, this thread will be closed.