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Player can't load campaign on any browser

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Player can't load campaign on any browser
1387330429
David B.
Permalink for 524947 Quote
<a href="https://app.roll20.net/campaigns/details/223165/scourge-of-the-idol" rel="nofollow">https://app.roll20.net/campaigns/details/223165/scourge-of-the-idol</a> O ne of our players can't get the app to load in either chrome or firefox, we're trying to get a game going now, and ideas?
1387330867
Frodric
Pro
Permalink for 524961 Quote
I'm having the same issue, its an authorization issue. I had to try a google hangout version to get that much out of it.
1387331143
David B.
Permalink for 524969 Quote
Authorization?
1387332044

Edited 1387332217
Sarah A.
Pro
Permalink for 525003 Quote
Could you have your player open their browser's error console and post any errors you find (Ctrl+Shift+J in both Firefox and Chrome)?
1387332695
David B.
Permalink for 525027 Quote
It seems to be working now, magically!
1387332888
Sarah A.
Pro
Permalink for 525034 Quote
Okay, Dave B., if it happens again let us know!
1387339100
David B.
Permalink for 525338 Quote
Thanks, sorry about the half-assed OP, we were just getting ready to start, five people waiting on the one guy, got rushed. Thanks for the quick responses though!
1387339136
Jeff
Permalink for 525340 Quote
Not to high jack..we had a player, then GM fail to get it to load. It magically started worknig too after 30 minutes.
1387339316
Aurora P.
Permalink for 525349 Quote
I am having a similar issue, not sure if I should start my own thread. I am already in my campaign, but I cant join the game in progress. It opens the editor instead of the game.
1387378511
Sarah A.
Pro
Permalink for 526004 Quote
Aurora, could you clarify that a bit further for me? Do you mean that everyone is in the campaign with you, but you don't see them? And what do you mean by "opens the editor"? Are you referring to the URL bar ending in /editor?
1387389865
Gid
Roll20 Team
Permalink for 526323 Quote
For anyone else in the thread who's having issues. First thing to check is your browser extensions. Extra search bars tacked onto your browser, for example, are typically the biggest headache when it comes to Roll20 not working properly.
1387678490
Riley D.
Roll20 Team
Permalink for 532611 Quote
This should now be fixed! Thanks.
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