Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

Campaign GM unable to launch Campaign due to Authorization error.

I am unable to launch my campaign Dockside Tavern Tales and get a Authorization error. As the GM I find this rather annoying. Attempted many work arounds not limited to browser caches, various browsers, launching as a hangout, etc etc etc. As far as I can tell your Authorization server has had a stroke. Reboot it please.
1387332066

Edited 1387332200
Could you open your browser's error console and post any errors you find (Ctrl+Shift+J in both Firefox and Chrome)?
1387332645

Edited 1387332672
These are in firefox launching the R20 app, 21:06:55.151 GET <a href="https://ssl.google-analytics.com/__utm.gif" rel="nofollow">https://ssl.google-analytics.com/__utm.gif</a> [HTTP/1.1 200 OK 40ms] 21:06:54.271 Use of getPreventDefault() is deprecated. Use defaultPrevented instead. jquery.min.js:2 21:06:55.153 GET <a href="https://in.getclicky.com/in.php" rel="nofollow">https://in.getclicky.com/in.php</a> [HTTP/1.1 200 OK 410ms] 21:06:55.154 GET <a href="https://in.getclicky.com/in.php" rel="nofollow">https://in.getclicky.com/in.php</a> [HTTP/1.1 200 OK 450ms] 21:06:55.155 GET <a href="https://beacon-6.newrelic.com/1/50a61d60f7" rel="nofollow">https://beacon-6.newrelic.com/1/50a61d60f7</a> [HTTP/1.1 200 OK 120ms] 21:06:57.307 GET <a href="https://app.roll20.net/editor/setcampaign/154289" rel="nofollow">https://app.roll20.net/editor/setcampaign/154289</a> [HTTP/1.1 302 Moved Temporarily 150ms] 21:06:57.516 GET <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> [HTTP/1.1 200 OK 910ms] 21:06:58.381 [object Error] 21:06:58.624 Expected 'none' or URL but found 'Alpha('. Error in parsing value for 'filter'. Declaration dropped. app.css:9 21:06:58.624 Error in parsing value for 'background-image'. Declaration dropped. app.css:9 21:06:58.624 Expected 'none' or URL but found 'progid'. Error in parsing value for 'filter'. Declaration dropped. app.css:9 21:06:58.624 Unknown property '-moz-box-shadow'. Declaration dropped. app.css:9 21:06:58.624 Expected color but found 'top'. Error in parsing value for 'background-image'. Declaration dropped. app.css:9 21:06:58.624 Unknown property '-moz-border-radius'. Declaration dropped. app.css:9 21:06:58.624 Unknown property '-moz-border-radius-topleft'. Declaration dropped. app.css:9 21:06:58.624 Unknown property '-moz-border-radius-topright'. Declaration dropped. app.css:9 21:06:58.624 Unknown property '-moz-border-radius-bottomleft'. Declaration dropped. app.css:9 21:06:58.624 Unknown property '-moz-border-radius-bottomright'. Declaration dropped. app.css:9 21:06:58.625 Unknown property 'zoom'. Declaration dropped. app.css:9 21:06:58.625 Expected end of value but found '0'. Error in parsing value for 'border'. Declaration dropped. app.css:9 21:06:58.625 Expected 'none' or URL but found 'alpha('. Error in parsing value for 'filter'. Declaration dropped. app.css:9 21:06:58.625 Unknown property '-moz-opacity'. Declaration dropped. app.css:9 21:06:58.626 Expected end of value but found 'auto'. Error in parsing value for 'overflow'. Declaration dropped. app.css:9 21:06:58.626 Unknown pseudo-class or pseudo-element '-webkit-scrollbar'. Ruleset ignored due to bad selector. app.css:9 21:06:58.626 Unknown pseudo-class or pseudo-element '-webkit-scrollbar-thumb'. Ruleset ignored due to bad selector. app.css:9 21:06:58.626 Expected color but found 'solid'. Error in parsing value for 'text-shadow'. Declaration dropped. app.css:9 21:06:58.627 Selector expected. Ruleset ignored due to bad selector. app.css:9 21:06:58.627 Unknown property 'box-sizing'. Declaration dropped. app.css:9 21:06:58.628 Error in parsing value for 'font'. Declaration dropped. app.css:9 21:06:59.087 "TB.setLogLevel(5)" TB.min.js:32 21:06:59.087 "OpenTok JavaScript library v2.0.16" TB.min.js:32 21:06:59.087 "Release notes: <a href="http://www.tokbox.com/opentok/webrtc/docs/js/rele" rel="nofollow">http://www.tokbox.com/opentok/webrtc/docs/js/rele</a>... TB.min.js:32 21:06:59.088 "Known issues: <a href="http://www.tokbox.com/opentok/webrtc/docs/js/rele" rel="nofollow">http://www.tokbox.com/opentok/webrtc/docs/js/rele</a>... TB.min.js:32 21:06:59.088 "TB.setLogLevel(5)" TB.min.js:32 21:06:59.129 Unknown property 'box-sizing'. Declaration dropped.
Are you getting to where it says "Loading..." with the Roll20 logo? Or is this prior to that?
Hmmm...have you tried logging out and back in? Are you having this issue with multiple campaigns or only a single one?
1387333169

Edited 1387333422
I've only been able to even get this far to the loading screen by having invited myself to the campaign. Before that It wouldn't even get that far and I've had to call off the session due to the issues, thus no longer time sensitive since we won't meet again till after the New Year. Just signed out, quit browser, reloaded browser and signed in. Still no luck with campaign, Both my campaigns toast, will attempt one I'm not GM off...nope no good won't launch crap.
To clarify that last line I cannot launch a campaign or join a game I'm a member off at this time.
1387334745

Edited 1387335133
Riley D.
Roll20 Team
Strange. I was just able to join your Dockside Tavern Tales game without any issues. What version of Firefox are you using? And if you open the Network tab, are there any files in red (not loading/not found/erroring out)? There's an [object error] in your console log that could be part of the problem, but unfrotunately it's not giving me enough info to go off of there.
Riley, All of my players joined without issue, I couldn't join it nor any game now it seems. My fire fox is version 26.0 updated on the tenth of December. There are no open files in the network tab that I could see, the object error reads Message"tabsLib.getTabForWindow is not a function"
Do you have any addons or extensions installed? That error makes it sound like something might be interfering. <a href="http://support.mozilla.org/en-US/kb/disable-or-remove-add-ons" rel="nofollow">http://support.mozilla.org/en-US/kb/disable-or-remove-add-ons</a>
Ok I disabled pretty much everything, signed out, reloaded signed in and its now letting me in. I have no idea what was the conflict but it wasn't an issue this morning. Guess I'll need to run a stripped browser for this now. Thanks for the help.
1387383252
GiGs
Pro
Sheet Author
API Scripter
Just try enabling your extensions one at a time, and relog in. You'll find the one that was causing an issue.