Editor-space inverted and upside down in Firefox.

Is this happening in any other browser? I've got a few common things to try: 1. Log out of Roll20 and log back in if you haven't (surprising how many super weird bugs this actually fixes) 2. Clear your browser's cache and reload the campaign. 3. Disable all of the extensions on your browser. Toolbars and add ons often interfere in really odd ways with the Roll20 code. Let me know if you get any results with those. If not, if you could open your browser's error log (I think it's Ctrl+Shift+K for firefox) and post any errors you're getting here. Also, go to <a href="http://supportdetails.com/" rel="nofollow">http://supportdetails.com/</a> and post the results here (without the IP address, please). If it's at all possible, a screenshot would be potentially helpful as well.

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I only have Safari and Firefox installed on my computer. It loads alright in Safari though it forces a reload periodically. I have logged out and back in, I cleared everything that Firefox was holding for me, and extraneous toolbars are against the religion that I'm making up, so they're not a factor. The only thing I could find that looked like an error was "[08:59:02.979] Unexpected end of file while searching for color. @ from DOM" though it was labeled as a "warning" rather than an error. When I went to get a screenshot, what I ended up with on the other end was a picture of the way it's supposed to look. Even though it was still backwards, upside down, and now scrambled when I look at it. Following your link next.

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Operating System: Macintosh OS X 10.6 Screen Resolution: 1024 x 768 Web Browser: Firefox 25.0 Browser Size: 1024 x 655 Color Depth: 24 bit Javascript: Enabled Flash Version: 11.9.900 Cookies: Enabled

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Sarah A.

Pro

Even if you don't have any toolbars installed, would you mind disabling your other extensions/plugins just to check? Also, are you having the same problem in any other campaigns or just this one?

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Finally figured out how to take screenshots. So I disabled everything there was to disable, and took this picture. It happens in every campaign page I load in Firefox. Whether I'm gm or not.

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Roll20 Team

Oh, wow, Mac 10.6? Interesting. What seems to be happening is your video memory/graphics card is having issues. You might try Chrome/Safari on that computer, they have better support for older graphics cards... This probably just started happening in Rugged Reroll because we make much heavier use of graphics memory and WebGL.

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I see, so firefox is dead? That's a good thing to know.

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Roll20 Team

Billy R. said: I see, so firefox is dead? That's a good thing to know. I'm not sure what you mean by "dead"...each browser has its own strengths and weaknesses. Most of the time it doesn't really matter. But sometimes there are specific situations (apparently this is one of them) when one works better for a particular user. In addition, Roll20 really uses browsers in a very different way than what you use them for most of the time. Basically the whole tabletop is just one giant set of graphics layers (Canvas and WebGL), which is something that most websites don't make use of at all. So sometimes we run into edge cases like this.

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I have installed Chrome, and Firefox is dead. You've saved me untold hours of trying ever more desperate stuff that wouldn't ever work. Thanks.

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Roll20 Team

Billy R. said: I have installed Chrome, and Firefox is dead. You've saved me untold hours of trying ever more desperate stuff that wouldn't ever work. Thanks. Oh, I see. Okay, you're welcome :-)

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Xip

Pro

So, the developers are not going to do anything to correct this? It seems to me that if they want to promote the product and have more people subscribe they should go the extra mile to develop the software so that those people who cannot afford to have the most up to date systems can continue using the product on the systems they have. with the browser they enjoy using. Or at the very least they should allow them to continue using the "less enhanced" version that they have enjoyed up to now. I had been considering subscribing. But not now

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Like the man said, we're an edge case, an anomaly. Sometimes you have to act logically to conserve what you're able to do for the truly important things.

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Roll20 Team