Lost WoTC compendium drag & drop functionality

Something has gone wrong with my purchased WoTC content. When I drag & drop from the MM & VG compendiums Roll20 no longer generates a token and the journal entry is blank (other than the name & picture). I would definitely appreciate any help that can be offered. Here are the campaign settings. I tried toggling things to see if I could trigger some kind of reactivation. Otherwise the settings are unchanged since it last worked correctly. Proof of purchase screen shot. (Again, these worked just fine up until today.) The compendiums show correctly in the UI and open correctly. The problem comes with the drag & drop onto a game map. Here is the problem. The journal entry doesn't have any data other than the name & a picture. There is also no default token. I've toggled the sheet over to NPC but, again, there is no data.

I do not think you can drag to sheets that are popped out in their own window. Also be sure you do not already have a character sheet with the same name as the monster in your Journal (even an archived one).

Rabulias said: I do not think you can drag to sheets that are popped out in their own window. Also be sure you do not already have a character sheet with the same name as the monster in your Journal (even an archived one). I could drag sheets that popped out into their own window prior to yesterday. I haven't changed that setting in a while. And yes, I am sure I do not have the same entry in my Journal. I tried a host of different creatures just to make sure. (Also, when you drag & drop a creature of the same name as one already in your Journal, it should still create a token. It just doesn't add a new Journal entry.)

Devon G. said: Rabulias said: I do not think you can drag to sheets that are popped out in their own window. Also be sure you do not already have a character sheet with the same name as the monster in your Journal (even an archived one). I could drag sheets that popped out into their own window prior to yesterday. I haven't changed that setting in a while. And yes, I am sure I do not have the same entry in my Journal. I tried a host of different creatures just to make sure. (Also, when you drag & drop a creature of the same name as one already in your Journal, it should still create a token. It just doesn't add a new Journal entry.) OK - got it. With pop-out character sheets enabled, you can drag & drop a compendium entry to create a token but only if there is already a journal entry.  You cannot create a new journal entry from the compendium with pop-out character sheets enabled. That's pretty odd behavior but at least I understand it now. Thanks.