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I have a blank screen when I join a game nothing works.  Exiting game and reconnecting does nothing.
1500693784
Gen Kitty
Forum Champion
Could you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!
Are you a player or a GM? What browser and version are you using? Have you turned off or disabled all browser add-ins and extensions?
It worked and I'm an idiot, thank you.
1500711949
Gen Kitty
Forum Champion
It could be useful to know which troubleshooting item helped you out, but I'm glad you're back up and running again :)
Not sure it was either the addons or the cache either way it worked.