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Nothing displaying on Roll 20.

So anything placed previously or i try to place is no longer visible to me. But my friends can see everything that was there before. As you can see in the picture there's supposed to be a map displayed, but it's only white grids.
1388028958
Pat S.
Forum Champion
Sheet Author
Did you recently update or add plugins or extensions? Usually one of those things causes the problems.
I haven't added anything or updated in roughly a month.
1388029365
Pat S.
Forum Champion
Sheet Author
Well the mods usually ask for the info from here <a href="http://supportdetails.com/" rel="nofollow">http://supportdetails.com/</a> . They just don't want or need the IP address so post everything but the IP Address here in the thread. Do you know how to get your console log open? They usually ask for a copy of that also.
1388030117

Edited 1388030138
Gauss
Forum Champion
Jeff , please try the following: 1) Log out of Roll20 entirely. 2) Clear your cache. <a href="https://support.google.com/chrome/answer/95582?hl=en" rel="nofollow">https://support.google.com/chrome/answer/95582?hl=en</a> 3) Log back into Roll20 4) Log into your game. If that does not work please let us know.
i got this problem yesterday while trying to play in my frineds campaign. i made a new account and the problem continued. i followed the steps posted by Gauss twice with no affect. the problem has continued today when trying to make my own campaign.
I had this same problem last night when starting off my own campaign. I cleared the cache and closed the browser, then tried again and the problem was solved. This afternoon the same thing happened but the solution isn't working.
Please provide links to the campaigns you're having issues with and we'll take a look.
<a href="https://app.roll20.net/campaigns/details/280725/doom-bringer" rel="nofollow">https://app.roll20.net/campaigns/details/280725/doom-bringer</a> the problem went away yesterday, but came back again today.
I am currently trying to run a game and my player cannot see the screen at all. He's tried resetting his modem along with clearing his cache and its simply not working. This appears to be a reoccoring problem and I'd love to see it fixed. <a href="https://app.roll20.net/campaigns/details/283296/dominions" rel="nofollow">https://app.roll20.net/campaigns/details/283296/dominions</a>
1388566177

Edited 1388620657
This has happened to me twice now. The first time was when i had a 504 error server time out and the second time roll20 said something about the game timing out so it reloaded and the map was white. Both times i was in <a href="https://app.roll20.net/editor/setcampaign/258651" rel="nofollow">https://app.roll20.net/editor/setcampaign/258651</a> but all my campaigns were effected. Both firefox, which is what i was playing on when both of the problems happened, and chrome are effected by this.
<a href="https://app.roll20.net/join/260037/Di1KEA" rel="nofollow">https://app.roll20.net/join/260037/Di1KEA</a>
In all of these cases the campaigns seem to be fine (e.g. I can get on and access them). So the problem is something to do with the specific computer. It's possible it's a bug with Roll20 as well that is only manifesting itself some of the time. As a reminder, please make sure that all addons/extensions are disabled for their browser. Things like Adblock and even the StumbleUpon toolbar have been known to cause issues. In addition to this, what I really need to figure this out are console logs from the people who are being affected by the issue. That will give me some insight into what is going on. Here's how to open the the console in Chrome: <a href="https://developers.google.com/chrome-developer-too" rel="nofollow">https://developers.google.com/chrome-developer-too</a>... Thanks! And sorry that you all are running into this issue. We'll get it figured out soon.
Blank Campain. same as the OP
Hi sorry forgot to say stuff here is my campain link <a href="https://app.roll20.net/join/190390/_Jc7zg" rel="nofollow">https://app.roll20.net/join/190390/_Jc7zg</a> for my main campain. I am unable to view anything that I have uploaded for it. I was able to view the stuff I outloaded for my outbreak campain but now iam unable to see that also. I have checked adobe and java and ever other peice of software on my end and nothing seems out of place. A player xandim in my campain is having the same issue but other players are not. I dont seem to be able to view any image uploaded to roll20 or any of the tokens please help.
Gravel X, just to check, could you try the steps that Gauss posted farther up the thread? 1) Log out of Roll20 entirely. 2) Clear your browsers cache. 3) Log back into Roll20 4) Log into your game. If that doesn't work, please follow Riley's advice and check the console log and post any errors here.
The page at ' <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> ' was loaded over HTTPS, but displayed insecure content from ' <a href="http://cache.desktopnexus.com/thumbnails/58102-bigthumbnail.jpg" rel="nofollow">http://cache.desktopnexus.com/thumbnails/58102-bigthumbnail.jpg</a> ': this content should also be loaded over HTTPS. Thats the only fault I seem to be getting up, could this be a firewall issue? iam only useing standard windows firewall, havet changed anything about it.
thinking it may have somthing to do on my end with somthing on my pc blocking, I have uninstalled avg altogether and tryed putting all protection down to zero. however it has not fixed my issue at all. PS iam not sure exactly when this problem began becuase i have not tryed logging in since just before christmas but I assume the new update is the issue. when I first logged after coming back i could jump into my campain without any issues. then i swapped from my outbreak campain to my warhammer fantasy campain and it did an update to it, since then i havet had any images, also it was then that I went back to outbreak campain and that to is now having the same problems.
My friend xandim is having the exact same issue has me also. but the other 4 players in my campain are not.
1389165781
Gauss
Forum Champion
Gravel , could you supply your entire console? I know you supplied the errors but anything may help.
ok sorry about that, in the consoul there are 2 red errors that first come up when I load any campain. i'll just copy and pase them here, after that when I swap to any page in that campain it brings up a buncch of image errors like the one I have already posted above, I hope this helps. - ps sorry for the wall of text anyone els reading this. TB.setLogLevel(5) TB.min.js:32 TB.setLogLevel(5) TB.min.js:32 OpenTok JavaScript library v2.0.16 TB.min.js:32 Release notes: <a href="http://www.tokbox.com/opentok/webrtc/docs/js/release-notes.html" rel="nofollow">http://www.tokbox.com/opentok/webrtc/docs/js/release-notes.html</a> TB.min.js:32 Known issues: <a href="http://www.tokbox.com/opentok/webrtc/docs/js/release-notes.html#knownIssues" rel="nofollow">http://www.tokbox.com/opentok/webrtc/docs/js/release-notes.html#knownIssues</a> TB.min.js:32 TB.setLogLevel(5) TB.min.js:32 70 app.js?1389105231:21 TOUCH SUPPORTED: false app.js?1389105231:22 USING WEBGL ACCELERATION app.js?1389105231:22 Switch mode to select app.js?1389105231:17 Initializing new dice engine with ranomness... app.js?1389105231:31 Using random entropy app.js?1389105231:31 window resize app.js?1389105231:33 UPDATE GL SIZE! app.js?1389105231:22 tuts loaded tutorial_tips.js:7 event.returnValue is deprecated. Please use the standard event.preventDefault() instead. InterYield Click Bind version 1.0-SNAPSHOT.5,366 20140107-0951 clickbinder.do?ver=1.0-SNAPSHOT.5%2C366:1 Final page load. app.js?1389105231:27 Uncaught TypeError: Cannot read property 'bind' of undefined pop.1.1.002.gb.min.js:3 Auth'ed. app.js?1389105231:27 Go post auth! app.js?1389105231:27 initial setup app.js?1389105231:27 refershing page listings! app.js?1389105231:29 Got players value... app.js?1389105231:27 joining game... app.js?1389105231:27 Player -J1X3LRivuFlI6X9NsFy is offline... app.js?1389105231:25 Player -J1l2TK5OuoYPhE4Deyx is offline... app.js?1389105231:25 Player -J1rcc3S5zNOncjZj7Dw is offline... app.js?1389105231:25 Player -J2GWh9x-wdQkax7qCUE is offline... app.js?1389105231:25 Player -J2QBEYBhoyNlzkDsNCs is offline... app.js?1389105231:25 Player -J2ZmziudkZK6fr1VmM4 is offline... app.js?1389105231:25 Player -J2ZnoI2IVGrI0NGCnWY is offline... app.js?1389105231:25 Player -J3OxWBjwSOLG-jxq6U7 is offline... app.js?1389105231:25 Player -J7eJyXoGKVJRywK_JOo is offline... app.js?1389105231:25 Deferred finish joining... app.js?1389105231:27 Firebase Online app.js?1389105231:21 26Full load page! app.js?1389105231:25 We have 43 pages app.js?1389105231:27 initiatlizing video chat app.js?1389105231:32 Connecting to WebRTC app.js?1389105231:32 handle page changes app.js?1389105231:27 false app.js?1389105231:27 The page at ' <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> ' was loaded over HTTPS, but displayed insecure content from ' <a href="http://images3.wikia.nocookie.net/__cb20130414201958/runescape/images/4/4a/Divine_spirit_shield_detail.png" rel="nofollow">http://images3.wikia.nocookie.net/__cb20130414201958/runescape/images/4/4a/Divine_spirit_shield_detail.png</a> ': this content should also be loaded over HTTPS. app.roll20.net/:1 init active page! app.js?1389105231:27 activate page! app.js?1389105231:25 Graphics: 0 app.js?1389105231:25 Paths: 0 app.js?1389105231:25 Do refresh link cache! app.js?1389105231:24 refershing page listings! app.js?1389105231:29 The page at ' <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> ' was loaded over HTTPS, but displayed insecure content from ' <a href="http://cache.desktopnexus.com/thumbnails/58102-bigthumbnail.jpg" rel="nofollow">http://cache.desktopnexus.com/thumbnails/58102-bigthumbnail.jpg</a> ': this content should also be loaded over HTTPS. app.roll20.net/:1 The page at ' <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> ' was loaded over HTTPS, but displayed insecure content from ' <a href="http://koshersamurai.files.wordpress.com/2013/08/yakushima_forest.jpg" rel="nofollow">http://koshersamurai.files.wordpress.com/2013/08/yakushima_forest.jpg</a> ': this content should also be loaded over HTTPS. app.roll20.net/:1 The page at ' <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> ' was loaded over HTTPS, but displayed insecure content from ' <a href="http://www.greenpeace.org/canada/Global/canada/image/2010/4/teaser/boreal/BOREAL%20FOREST%204.jpg" rel="nofollow">http://www.greenpeace.org/canada/Global/canada/image/2010/4/teaser/boreal/BOREAL%20FOREST%204.jpg</a> ': this content should also be loaded over HTTPS. app.roll20.net/:1 The page at ' <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> ' was loaded over HTTPS, but displayed insecure content from ' <a href="http://img706.imageshack.us/img706/2056/keythmon.jpg" rel="nofollow">http://img706.imageshack.us/img706/2056/keythmon.jpg</a> ': this content should also be loaded over HTTPS. app.roll20.net/:1 The page at ' <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> ' was loaded over HTTPS, but displayed insecure content from ' <a href="http://upload.wikimedia.org/wikipedia/commons/3/3e/All_Saints_Church,_Whitefield.jpg" rel="nofollow">http://upload.wikimedia.org/wikipedia/commons/3/3e/All_Saints_Church,_Whitefield.jpg</a> ': this content should also be loaded over HTTPS. app.roll20.net/:1 The page at ' <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> ' was loaded over HTTPS, but displayed insecure content from ' <a href="http://upload.wikimedia.org/wikipedia/commons/2/2d/Stoke_newington_two_churches_1.jpg" rel="nofollow">http://upload.wikimedia.org/wikipedia/commons/2/2d/Stoke_newington_two_churches_1.jpg</a> ': this content should also be loaded over HTTPS. app.roll20.net/:1 The page at ' <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> ' was loaded over HTTPS, but displayed insecure content from ' <a href="http://3.bp.blogspot.com/_Eiwce13X738/TJdvNNqFxFI/AAAAAAAAI1A/vAi2x6Jay7M/s1600/IMPERIAL+PALACE.det..jpg" rel="nofollow">http://3.bp.blogspot.com/_Eiwce13X738/TJdvNNqFxFI/AAAAAAAAI1A/vAi2x6Jay7M/s1600/IMPERIAL+PALACE.det..jpg</a> ': this content should also be loaded over HTTPS. app.roll20.net/:1 The page at ' <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> ' was loaded over HTTPS, but displayed insecure content from ' <a href="http://upload.wikimedia.org/wikipedia/commons/a/af/Christ_Church_Philadelphia_1876.jpg" rel="nofollow">http://upload.wikimedia.org/wikipedia/commons/a/af/Christ_Church_Philadelphia_1876.jpg</a> ': this content should also be loaded over HTTPS. app.roll20.net/:1 The page at ' <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> ' was loaded over HTTPS, but displayed insecure content from ' <a href="http://cdn.obsidianportal.com/map_images/1260051/Averheim_-_Dock_District.jpg" rel="nofollow">http://cdn.obsidianportal.com/map_images/1260051/Averheim_-_Dock_District.jpg</a> ': this content should also be loaded over HTTPS. app.roll20.net/:1 The page at ' <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> ' was loaded over HTTPS, but displayed insecure content from ' <a href="http://i25.servimg.com/u/f25/16/35/76/50/gravur12.jpg" rel="nofollow">http://i25.servimg.com/u/f25/16/35/76/50/gravur12.jpg</a> ': this content should also be loaded over HTTPS. app.roll20.net/:1 The page at ' <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> ' was loaded over HTTPS, but displayed insecure content from ' <a href="http://img715.imageshack.us/img715/4369/ostaverlandmap.png" rel="nofollow">http://img715.imageshack.us/img715/4369/ostaverlandmap.png</a> ': this content should also be loaded over HTTPS. app.roll20.net/:1 The page at ' <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> ' was loaded over HTTPS, but displayed insecure content from ' <a href="http://img.photobucket.com/albums/v230/gMonk/owl/Middenheim%20Maps/Middenheim_bw_map.png" rel="nofollow">http://img.photobucket.com/albums/v230/gMonk/owl/Middenheim%20Maps/Middenheim_bw_map.png</a> ': this content should also be loaded over HTTPS. app.roll20.net/:1 The page at ' <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> ' was loaded over HTTPS, but displayed insecure content from ' <a href="http://www.gitzmansgallery.com/maps/thumbs-medium/Map-City-Altdorf-3-Vector.jpg" rel="nofollow">http://www.gitzmansgallery.com/maps/thumbs-medium/Map-City-Altdorf-3-Vector.jpg</a> ': this content should also be loaded over HTTPS. app.roll20.net/:1 The page at ' <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> ' was loaded over HTTPS, but displayed insecure content from ' <a href="http://perilous-adventure.wikispaces.com/file/view/Reiklandmap.jpg/410075060/800x600/Reiklandmap.jpg" rel="nofollow">http://perilous-adventure.wikispaces.com/file/view/Reiklandmap.jpg/410075060/800x600/Reiklandmap.jpg</a> ': this content should also be loaded over HTTPS. app.roll20.net/:1 3attr view! app.js?1389105231:28 Reorder by ZORDER app.js?1389105231:25 6attr view! app.js?1389105231:28 The page at ' <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> ' was loaded over HTTPS, but displayed insecure content from ' <a href="http://images3.wikia.nocookie.net/__cb20130414201958/runescape/images/4/4a/Divine_spirit_shield_detail.png" rel="nofollow">http://images3.wikia.nocookie.net/__cb20130414201958/runescape/images/4/4a/Divine_spirit_shield_detail.png</a> ': this content should also be loaded over HTTPS. app.roll20.net/:1 Search took 19ms app.js?1389105231:32 Connected to session app.js?1389105231:32 Failed to load resource <a href="https://intext.nav-links.com/js/intext.js?brand=Ads+by+BetterSurf&afid=revizer&subid=4300_1009_gb&maxlinks=6&linkcolor=009900" rel="nofollow">https://intext.nav-links.com/js/intext.js?brand=Ads+by+BetterSurf&afid=revizer&subid=4300_1009_gb&maxlinks=6&linkcolor=009900</a> window resize app.js?1389105231:33 UPDATE GL SIZE! app.js?1389105231:22
1389190088

Edited 1389190158
Riley D.
Roll20 Team
@GravelX: These lines indicate that there is something interfering with Roll20 on your computer: InterYield Click Bind version 1.0-SNAPSHOT.5,366 20140107-0951 clickbinder.do?ver=1.0-SNAPSHOT.5%2C366:1 ... Failed to load resource <a href="https://intext.nav-links.com/js/intext.js?brand=Ads+by+BetterSurf&afid=revizer&subid=4300_1009_gb&maxlinks=6&linkcolor=009900" rel="nofollow">https://intext.nav-links.com/js/intext.js?brand=Ads+by+BetterSurf&afid=revizer&subid=4300_1009_gb&maxlinks=6&linkcolor=009900</a> The most likely culprits are extensions, which you can read about disabling here: <a href="https://support.google.com/chrome/answer/113907" rel="nofollow">https://support.google.com/chrome/answer/113907</a> If not those, then you have some sort of malware/adware on your computer interfering with things. Here's some specific info on NavLinks talking about it being bad for your computer: <a href="http://www.2-spyware.com/remove-nav-links.htm" rel="nofollow">http://www.2-spyware.com/remove-nav-links.htm</a>
O it appears to be fine now :D iam not sure why but thank you very much for all of your concern and effort and trying to help me. your responces were fast and easy to understand, very good support.