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Special FX bug

When I use the special FX, they are not visible on my player's end of the application and worse, it breaks the app on the player end. When I use the FX, the player is no longer able to move the token on their end of the application. When they select a token, they can move the three bubbles that appear over the token, but the actual image itself does not move. On my end as GM, I can see the token moving.
Interesting. What are the specs of your player's computer? Can they use WebGL? They can go to this page to test it: <a href="http://get.webgl.org/" rel="nofollow">http://get.webgl.org/</a>
Unsure, I will ask him. I know that he is unable to use the 3D dice but can use the Dynamic Lighting. I know he runs a MacBook.