Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account
This post has been closed. You can still view previous posts, but you can't post any new replies.

Cannot see tokens

October 06 (7 years ago)
One of my players cannot see the tokens on the maps. He used Chrome and Firefox. He used F12, it gave him "Error" "and "Access Denied" Not sure how to help him.
October 06 (7 years ago)
and now it is happening to several of my players.
October 06 (7 years ago)
Ziechael
Forum Champion
Sheet Author
API Scripter
Could you and your players run through the following, if they could all post their findings here it would help the devs identify any potential issue.
Carefully work through the first three steps of our guide to Solving Technical Issues?

If none of the above succeeds, please thoroughly work through Step 4. (Don't forget the complete Console Log!)

Thank you!
October 07 (7 years ago)
I actually found out what was going on and was much easier to fix than expected. Which was rather embarrassing.  I deleted recent uploads with members logged in. So they could still see the tokens, that were deleted. when logging out and back in, they could no longer see them. When reuploading, they could see them again.
October 07 (7 years ago)
Drespar
Roll20 Team
Good to hear you got it figured out! I will be closing this and marking resolved.

Good luck on your adventures!