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Art I drag over doesn't show up

The maps and tokens I drag onto the tabletop will not show up for some reason. I really need help with this as I am going to be running a Rise of the Runelords campaign so any help is welcomed.
1388623085
Gid
Roll20 Team
Where are you dragging the images from? From your desktop to the tabletop? From an art search from the side panel?
from the art search to the tabletop
That happens to me sometimes too; usually I just pick another copy of the artwork and it works. I just assume there's some error with the original.
If you're pulling things from the Web Search section sometimes there's an error with the image on the external site or it's no longer available anymore.
I'm trying to use the art search to access stuff in my art library and drag it over.
1388637172

Edited 1388637212
Riley D.
Roll20 Team
So these are things you've previously uploaded yourself before? If so, have you deleted anything previously from your library? And is this the art search sidebar, or the Image Library (where you click the star to open up the dialog box)?
art search and yes i have uploaded them but its not working for any art i try to get
When i try to add a background map or tokens, it does not show up. When it does show up, i am unable to modify or move it and it follows over to any page i create. I have tried adding from my image library and the search sidebar.
Plus now if my players draw stuff I don't see it.
1389164223

Edited 1389164232
Gauss
Forum Champion
Brett , please go to supportdetails.com and post your details except for IP address.
what will that do?
1389219658
Gauss
Forum Champion
It will give us some basic information which we can use in the troubleshooting process.
What do i need to put in recipient email
1389220648

Edited 1389220657
Gauss
Forum Champion
Just copy/paste it here
I'm having the same problem as Derek M. I have uploaded a token from my PC , and placed it on the tabletop. However, when trying to select it, it either doesn't move, or it opens a Picture Preview via Windows Photo Viewer. I can' t scale, or move, or rotate the token. I also uploaded it to my art library, and tried to do the same. The same results happen. Any troubleshooting advice would be much appreciated.
1389572692

Edited 1389572762
Gauss
Forum Champion
Christopher, please send me a join link and I will take a look. However, this sounds like something is going on on your end. There is nothing inside of Roll20 that would open a picture preview via Windows Photo Viewer that I am aware of.
I'm also having trouble with this. Every tile I try to drag onto the tabletop doesn't show up.
1389753845

Edited 1389753870
This seems to be a recurring issue as there are a number of now expired threads for this same topic. I am using the exact method used in the Getting Started video to try to upload maps and tokens and the images are not loading onto the screen, they are just being added to my library. This occurs regardless of whether I use Firefox or Google Chrome.
1389754931

Edited 1389755032
Hmm... Can you folks follow the 4 steps on this page? If the other steps don't improve thing, Step 4, the console log, might give a clue as to what is causing the issue.
1389756177
Gauss
Forum Champion
Also, could you indicate what image you are trying to drag onto the tabletop? Something from the Marketplace, something you uploaded, or an external image?
1389762870

Edited 1389763194
It's an external image. I'm dragging the file directly from my My Pictures folder onto the screen, just as is shown in the Getting Started tutorial video, but that's just for the map. I've also attempted to place numerous tokens from the Art search (in fact, I've been doing the search for "goblin," just like in the video) and no matter which token I pick, dragging it over onto the screen does not cause it to appear on the map, even though holding down the mouse button pulls the image along with it (it just disappears when released). In addition, I already tried steps 1-3 on that list (before I tried switching browsers, having read for for solutions to the problem on threads similar to this one, of which there are quite a few...) Here's my console log, though. Hopefully it will help you guys figure this out. It seems like a rather prevalent issue. And thank you =) 16:38:34.181 [object Error] toolbox.js:882 22:01:17.577 "TB.setLogLevel(5)" TB.min.js:32 22:01:17.578 "OpenTok JavaScript library v2.0.16" TB.min.js:32 22:01:17.578 "Release notes: <a href="http://www.tokbox.com/opentok/webrtc/docs/js/release-notes.html" rel="nofollow">http://www.tokbox.com/opentok/webrtc/docs/js/release-notes.html</a> " TB.min.js:32 22:01:17.578 "Known issues: <a href="http://www.tokbox.com/opentok/webrtc/docs/js/release-notes.html#knownIssues" rel="nofollow">http://www.tokbox.com/opentok/webrtc/docs/js/release-notes.html#knownIssues</a> " TB.min.js:32 22:01:17.579 "TB.setLogLevel(5)" TB.min.js:32 22:01:17.829 70 app.js:21 22:01:17.889 "TOUCH SUPPORTED: false" app.js:22 22:01:17.895 "USING WEBGL ACCELERATION" app.js:22 22:01:19.005 "Switch mode to select" app.js:17 22:01:19.193 "Initializing new dice engine with ranomness..." app.js:31 22:01:19.193 "Using random entropy" app.js:31 22:01:19.272 "window resize" app.js:33 22:01:19.293 "UPDATE GL SIZE!" app.js:22 22:01:19.393 "tuts loaded" tutorial_tips.js:7 22:01:20.753 "window resize" app.js:33 22:01:20.767 "UPDATE GL SIZE!" app.js:22 22:01:20.889 "window resize" app.js:33 22:01:20.924 "UPDATE GL SIZE!" app.js:22 22:01:21.029 "window resize" app.js:33 22:01:21.043 "UPDATE GL SIZE!" app.js:22 22:01:21.997 "Final page load." app.js:27 22:01:22.123 "window resize" app.js:33 22:01:22.138 "UPDATE GL SIZE!" app.js:22 22:01:22.298 "InterYield Click Bind version 1.0-SNAPSHOT.5,366 20140107-0951" clickbinder.do:1 22:01:22.656 "Auth'ed." app.js:27 22:01:22.657 "Go post auth!" app.js:27 22:01:23.102 "initial setup" app.js:27 22:01:23.220 "Got players value..." app.js:27 22:01:23.226 "joining game..." app.js:27 22:01:23.323 "Full load page!" app.js:25 22:01:23.326 "We have 1 pages" app.js:27 22:01:24.279 "refershing page listings!" app.js:29 22:01:24.318 "Player -JDCnInYa6s2tKTsxgX9 is offline..." app.js:25 22:01:24.339 "Deferred finish joining..." app.js:27 22:01:24.346 "Firebase Online" app.js:21 22:01:24.437 "handle page changes" app.js:27 22:01:24.437 false app.js:27 22:01:25.077 "init active page!" app.js:27 22:01:25.077 "activate page!" app.js:25 22:01:25.839 "Graphics: 0" app.js:25 22:01:25.839 "Paths: 0" app.js:25 22:01:25.902 "refershing page listings!" app.js:29 22:01:25.925 "initiatlizing video chat" app.js:32 22:01:26.094 "Connecting to WebRTC" app.js:32 22:01:26.412 "Reorder by ZORDER" app.js:25 22:01:27.189 "window resize" app.js:33 22:01:27.237 "UPDATE GL SIZE!" app.js:22 22:01:27.516 "window resize" app.js:33 22:01:27.534 "UPDATE GL SIZE!" app.js:22 22:01:28.608 "Connected to session" app.js:32 22:01:35.691 "handle page changes" app.js:27 22:01:35.692 false app.js:27 22:01:36.723 "init active page!" app.js:27 22:01:36.724 "activate page!" app.js:25 22:01:36.726 "Graphics: 0" app.js:25 22:01:36.726 "Paths: 0" app.js:25 22:01:36.729 "Reorder by ZORDER" app.js:25 22:01:36.826 "refershing page listings!" app.js:29 22:03:30.739 "activate page!" app.js:25 22:03:37.950 "DROP ON FILE UPLOAD" app.js:28 22:03:38.249 12 app.js:28 22:03:38.395 14 app.js:28 22:03:38.452 16 app.js:28 22:03:38.562 19 app.js:28 22:03:38.622 25 app.js:28 22:03:38.702 31 app.js:28 22:03:38.775 44 app.js:28 22:03:39.124 81 app.js:28 22:03:39.184 94 app.js:28 22:03:50.042 "autograv" app.js:32 22:04:00.089 "UPDATE GL SIZE!" app.js:22 22:04:00.341 "init active page!" app.js:27 22:04:00.443 "refershing page listings!" app.js:29 22:04:35.963 "InterYield Click Bind version 1.0-SNAPSHOT.5,366 20140107-0951" clickbinder.do:1 22:05:45.124 "Firebase Offline" app.js:21 22:05:45.130 "Player -JDCnInYa6s2tKTsxgX9 is offline..." app.js:25 22:05:45.945 "Timeout ref showed error!" app.js:21 22:06:00.880 "Firebase Online" app.js:21 22:11:04.219 "activate page!" app.js:25 22:11:36.203 "InterYield Click Bind version 1.0-SNAPSHOT.5,366 20140107-0951" clickbinder.do:1 22:11:43.897 Expected 'none' or URL but found 'progid'. Error in parsing value for 'filter'. Declaration dropped. www-embed-player-2x-vflOfvGXJ.css:1 22:11:43.897 Error in parsing value for 'background-image'. Declaration dropped. www-embed-player-2x-vflOfvGXJ.css:1 22:11:43.898 Expected declaration but found '*'. Skipped to next declaration. www-embed-player-2x-vflOfvGXJ.css:1 22:11:43.898 Unknown property 'box-sizing'. Declaration dropped. www-embed-player-2x-vflOfvGXJ.css:1 22:11:43.900 Unknown property '-moz-background-size'. Declaration dropped. www-embed-player-2x-vflOfvGXJ.css:1 22:11:43.912 Error in parsing value for 'background'. Declaration dropped. www-embed-player-2x-vflOfvGXJ.css:1 22:11:43.914 Expected 'none' or URL but found 'blur('. Error in parsing value for 'filter'. Declaration dropped. www-embed-player-2x-vflOfvGXJ.css:1 22:11:43.915 Expected 'none' or URL but found 'alpha('. Error in parsing value for 'filter'. Declaration dropped. www-embed-player-2x-vflOfvGXJ.css:1 22:11:43.918 Unknown pseudo-class or pseudo-element '-webkit-scrollbar'. Ruleset ignored due to bad selector. www-embed-player-2x-vflOfvGXJ.css:1 22:11:43.918 Unknown pseudo-class or pseudo-element '-webkit-scrollbar-track'. Ruleset ignored due to bad selector. www-embed-player-2x-vflOfvGXJ.css:1 22:11:43.918 Unknown pseudo-class or pseudo-element '-webkit-scrollbar-thumb'. Ruleset ignored due to bad selector. www-embed-player-2x-vflOfvGXJ.css:1 22:11:43.920 Error in parsing value for 'text-shadow'. Declaration dropped. www-embed-player-2x-vflOfvGXJ.css:1 22:11:43.936 Unknown property '-moz-border-radius'. Declaration dropped. www-embed-player-2x-vflOfvGXJ.css:1 22:11:43.937 Unknown property '-moz-border-radius-topleft'. Declaration dropped. www-embed-player-2x-vflOfvGXJ.css:1 22:11:43.937 Unknown property '-moz-border-radius-bottomleft'. Declaration dropped. www-embed-player-2x-vflOfvGXJ.css:1 22:11:43.937 Unknown property '-moz-border-radius-topright'. Declaration dropped. www-embed-player-2x-vflOfvGXJ.css:1 22:11:43.937 Unknown property '-moz-border-radius-bottomright'. Declaration dropped. www-embed-player-2x-vflOfvGXJ.css:1 22:11:43.937 Error in parsing value for 'cursor'. Declaration dropped. www-embed-player-2x-vflOfvGXJ.css:1 22:11:51.249 " _.-~-. 7'' Q..\ _7 (_ _7 _/ _q. / _7 . ___ /VVvv-'_ . 7/ / /~- \_\\ '-._ .-' / // ./ ( /-~-/||'=.__ '::. '-~'' { ___ / // ./{ V V-~-~| || __''_ ':::. ''~-~.___.-'' _/ // / {_ / { / VV/-~-~-|/ \ .'__'. '. ':: _ _ _ ''. / /~~~~||VVV/ / \ ) \ _ __ ___ ___ ___(_) | | __ _ .::' / (~-~-~\\.-' / \' \::::. | '_ ` _ \ / _ \_ / | | |/ _` | :::' /..\ /..\__/ ' '::: | | | | | | (_) / /| | | | (_| | ::' vVVv vVVv ': |_| |_| |_|\___/___|_|_|_|\__,_| '' Hi there, nice to meet you! Interested in having a direct impact on hundreds of millions of users? Join Mozilla, and become part of a global community that’s helping to build a brighter future for the Web. Visit <a href="https://careers.mozilla.org" rel="nofollow">https://careers.mozilla.org</a> to learn about our current job openings. Visit <a href="https://www.mozilla.org/contribute" rel="nofollow">https://www.mozilla.org/contribute</a> for more ways to get involved and help support Mozilla." tabzilla.js:569 22:13:27.544 Loading mixed (insecure) display content on a secure page " <a href="http://t1.gstatic.com/images?q=tbn:ANd9GcS5FIc7KNORWfk45FANy6BSqTmmrjMWKhMI4JRE1ZhTiwMOufmbEyFJTY_F&quot;[Learn" rel="nofollow">http://t1.gstatic.com/images?q=tbn:ANd9GcS5FIc7KNORWfk45FANy6BSqTmmrjMWKhMI4JRE1ZhTiwMOufmbEyFJTY_F"[Learn</a> More] jquery.min.js:2 22:13:27.547 Loading mixed (insecure) display content on a secure page " <a href="http://t2.gstatic.com/images?q=tbn:ANd9GcTU0wLQYnZ-xKa7BHQoWY15AjFciGpkir7MLTgWCJQJvU36v2r2oAcq5Q&quot;[Learn" rel="nofollow">http://t2.gstatic.com/images?q=tbn:ANd9GcTU0wLQYnZ-xKa7BHQoWY15AjFciGpkir7MLTgWCJQJvU36v2r2oAcq5Q"[Learn</a> More] jquery.min.js:2 22:13:27.549 Loading mixed (insecure) display content on a secure page " <a href="http://t2.gstatic.com/images?q=tbn:ANd9GcR_ja0-9tFEJFXbKkfI0arzheJB8WeW3t5saYuw2A9zxEIIk64uoMBh6KI&quot;[Learn" rel="nofollow">http://t2.gstatic.com/images?q=tbn:ANd9GcR_ja0-9tFEJFXbKkfI0arzheJB8WeW3t5saYuw2A9zxEIIk64uoMBh6KI"[Learn</a> More] jquery.min.js:2 22:13:27.551 Loading mixed (insecure) display content on a secure page " <a href="http://t3.gstatic.com/images?q=tbn:ANd9GcTr9JMDt0jkwOBqtru9sZ4NkjFHcwzP9eAB_wVAYC828W5N1BvN806OYrRc&quot;[Learn" rel="nofollow">http://t3.gstatic.com/images?q=tbn:ANd9GcTr9JMDt0jkwOBqtru9sZ4NkjFHcwzP9eAB_wVAYC828W5N1BvN806OYrRc"[Learn</a> More] jquery.min.js:2 22:13:27.557 Loading mixed (insecure) display content on a secure page " <a href="http://t0.gstatic.com/images?q=tbn:ANd9GcS1FnwnCzpD8nck9kNZvVEox8QhHQPQTw9Hs1EtrCmzn59FxGSgzeuzRA&quot;[Learn" rel="nofollow">http://t0.gstatic.com/images?q=tbn:ANd9GcS1FnwnCzpD8nck9kNZvVEox8QhHQPQTw9Hs1EtrCmzn59FxGSgzeuzRA"[Learn</a> More] jquery.min.js:2 22:13:27.559 Loading mixed (insecure) display content on a secure page " <a href="http://t2.gstatic.com/images?q=tbn:ANd9GcQlCvluUFgn-dDH7NyyU-FdObwQRC1Lns6YknZMPWVecTzFK_KMgeELNLg&quot;[Learn" rel="nofollow">http://t2.gstatic.com/images?q=tbn:ANd9GcQlCvluUFgn-dDH7NyyU-FdObwQRC1Lns6YknZMPWVecTzFK_KMgeELNLg"[Learn</a> More] jquery.min.js:2 22:13:27.561 Loading mixed (insecure) display content on a secure page " <a href="http://t3.gstatic.com/images?q=tbn:ANd9GcSM0mXOFkPgxq9KsqkuS_wsmeiBbauvr2kZ76FKr4342HIYIKs2vnBiOw&quot;[Learn" rel="nofollow">http://t3.gstatic.com/images?q=tbn:ANd9GcSM0mXOFkPgxq9KsqkuS_wsmeiBbauvr2kZ76FKr4342HIYIKs2vnBiOw"[Learn</a> More] jquery.min.js:2 22:13:27.563 Loading mixed (insecure) display content on a secure page " <a href="http://t1.gstatic.com/images?q=tbn:ANd9GcQkRJx_BaEZogtnhEGAopZ2Cu1EYvMcZB7_vepeuCpBmgzQgITNmqqncg&quot;[Learn" rel="nofollow">http://t1.gstatic.com/images?q=tbn:ANd9GcQkRJx_BaEZogtnhEGAopZ2Cu1EYvMcZB7_vepeuCpBmgzQgITNmqqncg"[Learn</a> More] jquery.min.js:2 22:13:30.854 "Body drop!" app.js:33 22:13:30.925 "drop on fowcanvas" app.js:33 22:13:30.931 TypeError: n is undefined pop.1.1.002.us.min.js:3
1389763187

Edited 1389763212
Gauss
Forum Champion
Tae , please send me a join link and I will come take a look.
1389763244

Edited 1389763500
Link sent.
1389764980

Edited 1389769287
Gauss
Forum Champion
Ok Tae, I joined your campaign and placed some images in it with the result being that you were unable to see the images. This leads me to believe that this is part of the blank campaign bug. <a href="https://app.roll20.net/forum/post/538764/nothing-displaying-on-roll-20#post-565506" rel="nofollow">https://app.roll20.net/forum/post/538764/nothing-displaying-on-roll-20#post-565506</a> Please try the steps here: <a href="https://wiki.roll20.net/Solving_Technical_Issues" rel="nofollow">https://wiki.roll20.net/Solving_Technical_Issues</a> and report the results.
You've definitely got some sort of adware or a bad extenion installed. That's what these two lines are indicating: 22:01:22.298 "InterYield Click Bind version 1.0-SNAPSHOT.5,366 20140107-0951" clickbinder.do:1 ... 22:13:30.931 TypeError: n is undefined pop.1.1.002.us.min.js:3 Please make sure you disable all addons/extensions.