Hi Silver, Please carefully work through to the first three steps of our guide to Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please have your player thoroughly work through Step 4 . (Don't forget the complete Console Log!) Additionally, information about which browser and OS you are using might also be helpful. You may also want to check your "Hardware Acceleration" options on your browser as that may be the cause of this problem. Thank you!
