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EMERGENCY

I have a game tonight and it's one year anniversary of being around and its my first game that i gm. My friend sent me 100$ for the 1 year plan and in my credit it is their. And it isn't allowing me to form the subscription and I've been trying to contact the person named nolan who emailed me on gmail. And i havent gotten a response so please if anyone can help me asap it would be most appriacted. 
Hi Adrian,  We're on it! I'm closing this thread as we handle the matter through email/private communication :)