Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
×

Cookie Preferences

We use Cookies to help personalize and improve Roll20. For more information on our use of non-essential Cookies, visit our Privacy Policy here.
Create a free account

Roll20 won’t load on iPad Pro App and Safari

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Roll20 won’t load on iPad Pro App and Safari
February 02 (7 years ago)
Bob S
Permalink for 6037910 Quote
The app is stuck on the loading screen once a game is chosen. Safari just shows a blank page. Please advise. 
February 02 (7 years ago)
Drespar
Roll20 Team
Permalink for 6038761 Quote
Hi John,

Does this issue persist if you try to load the app within our supported browser apps? (Firefox and Chrome)
February 04 (7 years ago)
Bob S
Permalink for 6044868 Quote
Chrome works (I don’t use FF) but the App for iPad still doesn’t. 
February 09 (7 years ago)
John H.
Permalink for 6064699 Quote
I have the same issue with the Roll20 App not loading games for my Ipad. 

Login, selection of games populates, select game (any), none load.

Ipad PRO 10.5 latest version of software IOS 11.
February 14 (7 years ago)
Javier J.
Permalink for 6082393 Quote
same issue here. running roll20 app on ipad pro ios 11
February 17 (7 years ago)
Bob S
Permalink for 6092087 Quote
Since posting this issue I've been able to load the app on the iPad once so far. I'm trying it again tomorrow.
February 18 (7 years ago)
Ken M.
Permalink for 6095175 Quote
 Same issue here. 
Ken
February 19 (7 years ago)
choyofaque
Pro
Permalink for 6099438 Quote
Same issue here.
February 19 (7 years ago)
Rene G. (DM)
Permalink for 6099772 Quote
Just tried multiple times. All freeze at “Loading”. 
February 20 (7 years ago)
Arty
Permalink for 6101204 Quote
I'm also experiencing this issue today. Seems to be a frequent problem that just keeps happening. 
February 24 (7 years ago)
Bob S
Permalink for 6115958 Quote
I can't consistently load any game/character that uses a sheet that isn't the sheet made by roll20. I don't know if it's the game assets or the character sheet itself that matters. My other games use the 5e Shaped and I've only been able to get them to load once.
You must Login to your Roll20 Account to post a reply.