Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×

Jukebox Songs Not Loading

Hi All, I've been running into issues where about 50%+ of the music in my jukebox that's been added from Tabletop Audio, Battlebards, and Incompetech do not play.  I've tried re-adding them to the jukebox, and I can't even preview many of them.  It's hard to nail down a specific song, because the songs that don't work seem to change daily (and have the same problem between the couple of rooms I have).  I've ran it in both Chrome and Firefox, same issues and same songs on the same day.  My players also cannot hear the songs playing either, so it's not just me. Today's menu of non-working songs: A singular perversion (incompetech) Down by the sea (tabletop audio) For the Fallen (incompetech) Crusade (incompetech) Druid's Grove- Life Answers (battlebards) Dark Standoff (incompetech) When I try to play the previews of these songs, the duration bar doesn't move, which leads me to believe the song is failing to load, not a volume issue. None of these problems have surfaced for Fanburst-added songs, however.
Hi Karmic Justice, Sorry to hear you are having this issue! Does this issue happen in all games or just one? Could you tell me the name of one of the games? Additionally, could you grab a console log capturing the moment you attempt to play a song? Thank you!
Hi Drespar, One of my games is called BTG DND! Princes of the Apocalypse.  As of time of writing I can't find any of my added songs to be having this issue (maybe it stops working after a set time of gametime, idk), but when it does happen again, I'll log a console entry. Thanks,