Jpeg is not loading and previous pictures are not loading.

Jpegs is not loading when uploaded and previously uploaded jpegs are not coming up either.

Jpegs is not a supported format. They need to be jpgs, pngs, or pdfs.  Art library Roll20 supports the following image file types: JPG, PNG, & PDF (upon upload, you'll be asked which page from the PDF will be converted to an image) Roll20 doesn't fully support GIF files due to the inconsistencies and non-standardization of its file type. Some GIF images will upload to Roll20 with no issue, while others will outright fail. Animated GIFs do not work at all on Roll20.

I tried uploading a pdf that was under the size limit buy nothing would upload.

Files that I have loaded in the past that has always been there is stating loading, but never loads.  It is in a constant loading state.  I have tried refreshing and going out and going back in.  Nothing seems to help.

Could you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!

Pat S. said: Jpegs is not a supported format. They need to be jpgs, pngs, or pdfs.  Art library Roll20 supports the following image file types: JPG, PNG, & PDF (upon upload, you'll be asked which page from the PDF will be converted to an image) Roll20 doesn't fully support GIF files due to the inconsistencies and non-standardization of its file type. Some GIF images will upload to Roll20 with no issue, while others will outright fail. Animated GIFs do not work at all on Roll20. I know this is not the problem, but in case anyone reading this is confused or the waters of the question are muddied, the only difference between a jpg and a jpeg is in the name. The file is the same. The issue with using ".jpeg" in a file name is one of Roll20 not accepting the naming convention. Renaming filename.jpeg to filename.jpg can solve many problems.

I have relogged in today and what I loaded last night is there.  I do not know what happened.  It just sat in reloading last night.  Then again, I tried the roll20 chat with my group last night and it was locking up and some people could not hear or speak at random times and had to keep resetting.  I guess last night was just a strange night.