Can't duplicate tokens and place on tabletop [SKT]

I needed to duplicate the cambion character to give it a different token but when I did so I was not able to drop that duplicated token into the game. I had to make the new character from scratch using the create character function. Is this a feature or a bug? 

Drespar said: Hi Stephen, Please carefully work through to the first three steps of our guide to Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeed in resolving the problem, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Does this mean that I should be able to duplicate the tokens?