Community Forums: Roll 20 being slow on Chrome? | Roll20: Online virtual tabletop

Roll 20 being slow on Chrome?

1522431190

Hi, since this week, while I was doing my DM stuff, I've noticed that my roll20 was particularly slow, having delayed for every action from 5-10 seconds each. My internet is stable and every other website works perfectly fine. Maybe I thought it was my game, I've made a fresh new one - still the same delay. Is it normal?  I am using Chrome, and it was always fine up until now, and we have our session tomorrow...  EDIT while writing this : It works 100% fine on Firefox, why would chrome make it slower? 

1522432615

Drespar

Roll20 Team

Permalink Quote

Hi Metsunie, Could you go ahead and work through the outline provided below, and reply with your results? Detailed description of the problem Minimum number of steps to reproduce the problem Description of setup Browser + Version Browser Addons/Extensions Operating System Bug Triage Results Please carefully work through to the first three steps of our guide to Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeed in resolving the problem, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Supplemental Information Including screenshots by using the "Attach a File" link when submitting a post can provide a great deal of information! The more information you can provide, the better able a fix will be reached.

Cookie Preferences

Roll 20 being slow on Chrome?